Existing customers

Change your Direct Debit on your life insurance

Find out how we use your personal information and what rights you have by reading How LV= use your personal information. This includes who we are, how long we hold your information, what we do with it and who we share it with. Please let us know if you'd like us to send you a copy or have any questions. 

Missed a Direct Debit payment? Please let us know using the form below.

(If you're not the policyholder and want to make a change, call us on 0800 032 2990.)

Your details

Your details

If you didn't miss the payment within the last month we will be unable to process a missed payment. Please contact us on 0800 678 1906 for further help
If you are not the policy holder please call 0800 678 1906
You can find your policy number on your policy documents
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