Income Protection FAQs

What are the most common types of Income Protection claim you pay?

In 2025, the five common reasons our customers claimed on their income protection insurance were:

  • Musculoskeletal, including fractures (37% of claims)
  • Cancer (21% of claims)
  • Mental health (14% of claims)
  • Pregnancy Complications (4% of claims)
  • Stroke (3% of claims)

Overall we paid nearly £18.1m* in Income Protection claims.

*Including Income Protection claims still in payment in 2025 that were made before 1 January 2025.