In 2020, the three common reasons our customers claimed on their Income Protection were:
- Musculoskeletal including accidents and fractures (22% of claims)
- Cancer (18% of claims)
- Mental health issues(15% of claims)
Overall, we paid over £14.6 million* in Income Protection claims
*These claims paid include new claims admitted in 2020 (£2.5 million) and those already being paid before 1 January 2020 that continued to be paid in 2020 (£12.1 million).