Income Protection Frequently Asked Questions

I haven't paid my last few premiums – can I still make a claim?

Answer

We'll send out a claim form, and will begin the initial assessment of the claim, but if you have payments outstanding we'll need these to be paid before we'll pay the claim. If you don't we may not be able to pay the claim in full. Once any outstanding premiums are paid, the payments must continue unless we tell you otherwise.

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