Income Protection FAQ's

I have missed some of my recent Income Protection premiums – can I still make a claim?

We will begin the initial assessment of the claim over the telephone with you, but if you have payments outstanding we'll need these to be paid before we'll pay the claim. You may need to complete a policy reinstatement form if you have missed too many premiums, and there is no guarantee that we will be able to reinstate the policy. Once the premiums are up to date, the payment of the premiums must continue during claim, unless we tell you otherwise.