We want to help your pet on the way to recovery, but we can't provide cover for any pre-existing medical conditions. These include:
- Any signs of illness
- Behavioural problems
You might have had insurance with another pet insurer at the time the symptoms of illness or injury began. When you switch to LV= , we won't be able to cover the cost of any treatment for those symptoms or diagnosed illness or injury.
Don't forget there's a 14 day waiting period before illnesses are covered on your policy, and a 48 hour waiting period for accidents.