Car customer help
Here's how we're dealing with coronavirus (COVID-19)
Car insurance support
If you need a hand making any other changes to your policy or personal details, just ask
Speak to our friendly people
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Can't find your documents?
If you chose to have your documents emailed, they would've come from the email address [email protected]
Maybe you've got the email but can't remember the password to your documents?
The password to open your documents is your date of birth in this format - DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.
If you received your documents from 31 March 2020, you don't need a password to open them.
Still can't find them? We've got you covered...
Log in or register for our online account
Great news! You can now view your documents all in one place 24/7. Simply log in or register for your account by visiting our page.
Or call
For Text Phone first dial 18001
Calls will be recorded.
For Text Phone first dial 18001
Calls will be recorded.
Need to make changes to your policy when renewing?
Call us
If you've been involved in a car incident, make sure you're safe before getting in touch. Your claim doesn't have to be reported immediately if you don’t feel safe or comfortable.
Tell us about a new car insurance claim.
Call us
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
If you have breakdown cover as part of your car insurance policy and need emergency assistance.
Call us
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.