What to expect – car repairs

You may have some questions about your claim, and they might be about the repairs. 

We've created the handy guide below to help answer those questions. We also have guides about the total loss and car hire process, which you might find helpful.

Tackling repair delays so you get what you need: We’re working with our suppliers to combat the issue affecting everyone caused by a global shortage of important materials and high-tech car parts, like semi-conductor chips.