Renew your car insurance
Everything you need to know about renewing your car insuranceRenew online
Want to save time? Just renew online
If you don't have any changes to make, you can renew online in minutes
- Quick and easy secure online process
- All you need are your renewal documents and payment details to hand
- We’ll make sure your renewal price is the same or cheaper than if you were a new customer with like-for-like cover from us. Find out how our renewal pricing works
- Why are some prices higher than last year?
Call us to make changes
If you'd like to make changes or talk to us about your policy, just pick up the phone
Get in touch before your policy renews
Call us:
0330 678 5111
Lines open:
Monday to Friday 8 – 8
Saturday and bank holidays 9 – 5
Sunday 10 – 4
For Text Phone first dial 18001. Calls will be recorded
Cancel your renewal
Want to cancel your automatic car insurance renewal?
We'll miss you if you cancel, so we'd love for you to stay
If your renewal date is more than 30 days away, you can simply fill out our online cancellation form and we'll do the rest!
Your renewal pack
We'll be in touch around three weeks before your renewal date
We'll send you a renewal pack, which will tell you all about:
- The cover and price of your policy
- Details of the car(s) insured
- Who can drive the car(s)
- Details of any optional extras you've chosen
- Schedule with details of your and any named drivers' driving history
If any of these details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.
Review your cover level and excesses to make sure they still meet your needs.
If you don't renew your insurance or make other arrangements, you won't be insured. It's an offence to use a car without insurance.
Automatic renewal
If you've chosen to automatically renew
We'll renew it using your credit or debit card, or by monthly or annual direct debit so you won't risk driving uninsured
If your policy is due to renew automatically, it will show on your renewal letter.
If you’d like to change how you pay or you don’t want us to automatically renew your policy, you can use our online services to do so. You can do this up to 4 working days before your cover is due to end.
If you’re unable to make changes online, or if you need to make any other changes, you can still call us:
0330 678 5111
Lines open:Monday to Friday 8 – 8
Saturday and bank holidays 9 – 5
Sunday 10 – 4
For Text Phone first dial 18001. Calls will be recorded.
We're always in top gear when it comes to car cover
Our awards and recognition