Renew your car insurance

Everything you need to know about renewing your car insurance

Renew online

Want to save time? Just renew online

If you don't have any changes to make, you can renew online in minutes 

  • Quick and easy secure online process
  • All you need are your renewal documents and payment details to hand
  • We’ll make sure your renewal price is the same or cheaper than if you were a new customer with like-for-like cover from us.  Find out how our renewal pricing works
Renew online

Call us to make changes

If you'd like to make changes or talk to us about your policy, just pick up the phone

Get in touch before your policy renews

Call us:

  • If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222
  • If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111


Monday to Friday 8 – 8, Saturday and bank holidays 9 – 5 and Sunday 10 – 4.

For Text Phone first dial 18001. Calls will be recorded

Cancel your renewal

Want to cancel your automatic car insurance renewal?

We'll miss you if you cancel, so we'd love for you to stay 

If your renewal date is in 30 days or less, you can cancel your car insurance renewal online up to 4 working days before your cover is due to end. 
 
You’ll be taken to our renewals page where you can access your policy using the policy number and renewal date. Don't worry if you see reference to ‘payment’, this is just the first stage of the process and you won’t need to pay anything to cancel your renewal.

 

If your renewal date is more than 30 days away, you can simply fill out our online cancellation form and we'll do the rest! 

 

Your renewal pack

We'll be in touch around three weeks before your renewal date

We'll send you a renewal pack, which will tell you all about:

  • The cover and price of your policy
  • Details of the car(s) insured
  • Who can drive the car(s)
  • Details of any optional extras you've chosen
  • Schedule with details of your and any named drivers' driving history

If any of these details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.

Review your cover level and excesses to make sure they still meet your needs.

If you don't renew your insurance or make other arrangements, you won't be insured. It's an offence to use a car without insurance.

    Automatic renewal

    If you've chosen to automatically renew

    We'll renew it using your credit or debit card, or by monthly or annual direct debit so you won't risk driving uninsured

    Hand holding a policy document with a green heart

    If your policy is due to renew automatically, it will show on your renewal letter.

    If you’d like to change how you pay or you don’t want us to automatically renew your policy, you can use our online services to do so. You can do this up to 4 working days before your cover is due to end.
     
    If you’re unable to make changes online, or if you need to make any other changes, you can still call us:

     

    • If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222
    • If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111


    Monday to Friday 8 – 8, Saturday and bank holidays 9 – 5 and Sunday 10 – 4.

    For Text Phone first dial 18001. Calls will be recorded.

    We're always in top gear when it comes to car cover

    Our awards and recognition

    • Given the prestigious Defaqto 5 Star Rating 
    • Which? Recommended Provider for car insurance 
    • LV= car insurance rated 4.8 out of 5 based on 9,189 customer reviews independently verified by Feefo
      Correct as of 15 February 2023