Renew your insurance

To renew, or not to renew? Whatever you decide, we've got it all covered here...

Why are insurance prices rising?

It’s no secret that insurers are dealing with growing claims costs and our average prices have had to rise so we can continue to offer you the best possible service. Find out more about this and what we’re doing about it here:

Car insurance renewal prices
Home insurance renewal prices

When it comes to renewing, you've got options...

If you don't need to make any changes, you can simply renew online

Need to make a change before you renew?

Cancel your automatic renewal

Looking to cancel your automatic renewal?

We know things change, so cancelling your renewal online is quick, simple and completely free.

There are two ways of cancelling, depending on how close your policy is to its renewal date.

My renewal date is in 30 days or less...

You can use our online tool to cancel up until 4 working days before your renewal date.

First things first, you’ll be taken to our renewals page where you can access your policy details using the policy number.

If you follow the steps to cancel, you may see a reference to ‘payment’. This is because the start of the process is the same for customers who choose to renew with us. You will not be charged to cancel your renewal.

You'll see a pop up message where you can choose to either renew or cancel your policy. Please click the 'cancel your automatic renewal' button.

If your policy isn't set to automatically renew, then your policy will end unless you renew it. These details will show on your renewal pack.

We'd love for you to stay (and we've listed a few reasons to tempt you further down the page), but if you'd like to cancel your automatic renewal you can start by following this link:

Cancel renewal

My renewal date is more than 30 days away...

If you have a car insurance policy you can cancel your renewal by speaking to our motor live chat team.

If you have a home or landlord insurance policy you can cancel your renewal by speaking to our home live chat team.

If we're not available then simply fill out our online automatic renewal cancellation form and we’ll do the rest!

Change the payment method for your renewal

Take a look at our LV= GI customer reviews

Thanks to all our customers who've rated us on Trustpilot - 4.5 stars out of 5 is Excellent!

Why renew with us?

Trawling through comparison sites can be confusing and time consuming, so we're here to keep things simple...

Loyalty matters – we’ll make sure your renewal price is the same or cheaper than if you were a new customer with like-for-like cover from us. Find out how our renewal pricing works
Our comprehensive car, home and home plus, travel (premier), pet (lifetime) and breakdown (UK recovery & home assist, UK & european) insurance are Defaqto 5 Star rated
Our customers have rated us 4.5 Stars - Excellent on Trustpilot
Take a look at our car and home insurance customer reviews. According to Feefo over 95% of customers rate our service as good or excellent

Your renewal pack

We'll be in touch with your renewal pack around three weeks before your renewal date

Your renewal pack will tell you all about:

Car insurance

The cover and price of your policy
Details of the car(s) insured
Who can drive the car(s)
Details of any optional extras you've chosen
Schedule with the driving history of you and any named drivers on the policy

Home and landlord insurance

The cover and price of your policy
Details of the home insured
Details of any optional extras you've chosen

If any of your details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.

Make sure you review your cover level and excesses to make sure they're still right for you.

If you don't renew your insurance or make other arrangements, you won't be insured.

Please remember it's an offence to use a car without insurance.