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Renew your insurance

Want to stay with us? Great! You can renew your insurance online

Why renew with us?

To renew or not to renew? That is the question. Trawling through comparison sites can be confusing and time consuming, so we're here to keep things simple.

Want to know a little more? These handy links could help you decide.

How we calculate your car insurance and home insurance premium
How our car insurance and home insurance compares
Car insurance and home insurance customer reviews

When it comes to renewing, you've got options...

Renew online

Need to make a change before you renew?

If you need to change your address or add any optional extras your policy, just call us.

Here are the numbers you'll need...

For car insurance:

0800 085 5663

For home, landlord or caravan insurance:

0800 085 5664

For motorbike or classic car insurance:

0800 756 8988

Due to coronavirus (COVID-19) we've temporarily changed our opening hours:

Monday to Friday 9 – 6, Saturday 9 – 5 and Sunday 10 – 4.

For Text Phone first dial 18001.

Calls will be recorded.

Want to change how you pay or cancel your automatic renewal online?

If your policy is due to renew automatically, we'll renew it using your credit or debit card, or by monthly or annual direct debit so you won't risk driving uninsured. These details will show on your renewal letter.

Want to change how you pay or cancel your automatic renewal?

You can use our online services to do so.

You can do this up to 4 working days before your cover is due to end (a working day is Monday to Friday, excluding bank holidays).

Need to make any changes when you renew?

No problem, you can call us on:

For car insurance:

0800 085 5663

For home, landlord or caravan insurance:

0800 085 5664

For motorbike or classic car insurance:

0800 756 8988

Due to coronavirus (COVID-19) we've temporarily changed our opening hours, so here's when you can call:

Monday to Friday 9 – 6, Saturday 9 – 5 and Sunday 10 – 4.

For Text Phone first dial 18001.

Calls will be recorded

Your renewal pack

We'll be in touch around three weeks before your renewal date

We'll send you a renewal pack which will tell you all about:

Car and motorbike insurance

The cover and price of your policy
Details of the car(s) or motorbike(s) insured
Who can drive the car(s) or motorbike(s)
Details of any optional extras you've chosen
Schedule with details of your and any named drivers' driving history

Home and caravan insurance

The cover and price of your policy
Details of the home or caravan insured
Details of any optional extras you've chosen

If any of your details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.

Make sure you review your cover level and excesses to make sure they still meet your needs.

If you don't renew your insurance or make other arrangements, you won't be insured.

Please remember it's an offence to use a car without insurance.

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We're always in top shape when it comes cover

Highest quality Defaqto 5 Star rated cover for comprehensive car insurance, home and home plus insurance, caravan insurance and motorbike insurance