Renew your insurance
Sticking with us? Great! You can renew your insurance onlineWhen it comes to renewing, you've got options...
Don't have any changes to make? You can renew online
If you don't need to make any changes, you can renew your car, home, landlord, caravan, motorbike or classic car insurance online in minutes.
You'll just need your renewal documents and payment details to hand.
Yep, It's that simple!
If your policy is due to renew automatically, we'll renew it using your selected payment method. These details will show on your renewal letter.
Need to make a change before you renew?
If you need to make a change to your policy, just give us a call. Here are our numbers:
Car insurance: 0800 085 5663
Home, landlord or caravan insurance: 0800 085 5664
Motorbike or classic car insurance: 0800 756 8988
Mon to Fri 8am - 8pm Sat 9am - 5pm and Sun 10am - 4pm For Text Phone first dial 18001. Calls will be recorded.
Want to cancel your renewal or change how you pay?
If you want to cancel your renewal or change how you pay, you can do this online up to 4 working days before your cover is due to end.
You’ll be taken to our renewals page where you can access your policy using the policy number and renewal date.
Don't worry if you see reference to ‘payment’, this is just the first step of the process - you won’t pay anything to cancel your renewal.
Why renew with us?
Trawling through comparison sites can be confusing and time consuming, so we're here to keep things simple...
- We've been voted joint 1st place as the UK's No.1 insurer for customer service. Based on UKCSI survey July 2020.
- Our comprehensive car insurance, home and home plus insurance, caravan insurance and motorbike insurance are Defaqto 5 Star rated
- Our customers have rated us 4.5 Stars - Excellent on Trustpilot
- Take a look at our car and home insurance customer reviews. According to Reevoo 99% of our customers would buy from us again
Your renewal pack
We'll be in touch with your renewal pack around three weeks before your renewal date
Your renewal pack will tell you all about:
Car and motorbike insurance
- The cover and price of your policy
- Details of the car(s) or motorbike(s) insured
- Who can drive the car(s) or motorbike(s)
- Details of any optional extras you've chosen
- Schedule with the driving history of you and any named drivers on the policy
Home, caravan and landlord insurance
- The cover and price of your policy
- Details of the home or caravan insured
- Details of any optional extras you've chosen
If any of your details have changed or are incorrect, it's important you call us so we can correct them and send you another renewal quote.
Make sure you review your cover level and excesses to make sure they're still right for you.
If you don't renew your insurance or make other arrangements, you won't be insured.
Please remember it's an offence to use a car without insurance.