Green Heart Standard

Our Green Heart bodyshop network

So, what is our Green Heart Standard?

As part of our commitment to be environmentally responsible and have a positive influence on society, our branded network of repair bodyshops follow an ethical standard. This makes sure suppliers in the LV= GI network become greener and meet our corporate social responsibility goals.

The first of its kind in the car insurance industry, we call it our Green Heart Standard. As part of the initiative, we work with all 28 of our branded bodyshops across the UK to implement six principles, aligning with our social purpose pillars of Environment & Sustainability, Diversity & Inclusion, Wellbeing and Responsible Business.

    The six principles of our Green Heart Standard

    Carbon neutral and PAS 2060:  Our sites will need to achieve carbon neutral status and receive a PAS 2060 certification. The PAS 2060 certification was developed by the British Standards Institution and sets out the requirements for achieving and demonstrating carbon neutrality. 

    Electric vehicles: We launched the UK’s first bespoke electric vehicle insurance policy in 2019, and to help increase the adoption of EVs, LV= GI branded bodyshops offer customers who drive petrol or diesel cars the opportunity to drive an EV courtesy car while their car is being repaired. We'll also provide financial support to our branded bodyshops who achieve PAS 2060.

    Green parts: The use of green and safe, traceable, recycled parts as part of an environmentally aware repair service. Here at LV= GI we're currently running a pilot with IAA, the UK’s leading salvage and green parts provider, to develop this service. 

    Watch our handy video to hear about green parts from car expert Rory Reid.

    Apprenticeships: These will have a set of requirements which outline a clear structure for apprentice training. Examples of this could be an alignment to a regulated training school or an agreed target for the ratio of employed apprentices working within the sites.

    Diversity and inclusion: This is achieved through the development of programmes to promote and ensure diversity, equality and inclusion, to make sure all employees are treated fairly. This could include a gender and ethnicity employee ratio, aligned diversity and inclusion training, and bespoke employee policies and processes.

    Mental health awareness: All sites must have structured employee policies, involve external companies for mental health support and training, provide the opportunity for employees to sign up to healthcare schemes and have appointed mental health champions.