You can lower your level of cover at any time during your policy (if a lower level of cover is available). However, you must wait until your renewal date to increase your level of cover. We’ll let you know if you can do this after reviewing your pet’s health history. To make changes to your level of cover or to find out more, call us on 0330 1009 712
Lines open:
Mon to Fri 8am - 7pm
Sat 9am - 2pm
Sunday - Closed
Bank holidays 9am - 5pm
Calls may be recorded
For Text Phone first dial 18001