Insurance FAQs

How do I change my name as shown on the pet insurance policy?

If you purchased your policy before 26th May 2022: 

To change your name call us on 0800 756 8563.

Lines open:
Mon to Fri 8am - 8pm 
Sat 9am - 2pm
Bank holidays 10am-4pm 

Calls will be recorded
For Text Phone first dial 18001

If you purchased your policy after 26th May 2022, visit your support page.