Insurance FAQs

Can I change my payment method when I renew my pet insurance?

Yes, you can pay monthly by direct debit or annually by a one off debit and credit card payment.

If you want to change how you pay for your policy, please call us on 0330 1009 712

Lines open:
Mon to Fri 8am - 8pm 
Sat 9am - 2pm
Bank holidays 9am - 5pm 

Calls will be recorded
For Text Phone first dial 18001