Coronavirus and your
home insurance

Are you working from home at the moment?

Here's what you need to know...

Due to the uncertainty surrounding the impact of coronavirus (COVID-19), a lot of us will be spending more time at home than usual. Whether that’s due to self-isolation, working from home or caring for children during school closures, we’re all in this together. We want to support you as much as we can and hope that we can answer any questions or concerns you may have. We also want to give you some tips on how to beat cabin fever!
As for your home insurance policy with us, you do not need to tell us if you’re working from home due to coronavirus (COVID-19) and everything will remain in place. We also provide cover for office equipment like computers and printers as standard with our contents insurance. 

Need to make a claim? Our opening hours have temporarily changed to Monday to Friday 9-5, Saturday 8-12 and closed on Sunday. Our home emergency helpline remains open 24/7. You can also log a non-urgent claim using our online form.

Please see our FAQ’s below where we may cover any questions you have. In the meantime, stay safe and please bear with us while we do all we can to support our customers and employees

Have a browse through these articles for some hints and tips on how to get the most out of working from home, and how your home insurance comes in to play

Have questions or concerns about repairs in your home during COVID-19? We've put together a safety guide to help you...

Read the guide

Home insurance FAQs

Landlord insurance FAQs