Home, landlord and caravan:
New sales and existing customers:
Monday to Friday 9 – 6, Saturday 9 – 5 and Sunday 10 – 4.
Monday to Friday 9 – 5, Saturday 8 –12 closed on Sunday
You can also log a non-urgent home claim using our online form
If you want to find out about an existing home claim you can use our online enquiry form
Our home emergency helpline remains open 24/7.
Calls will be recorded. For Text Phone, first dial 18001.