What’s a car insurance excess, when would I be required to pay one and how do I claim it back?

Your questions on car insurance excess are answered below. Need to make a windscreen claim? Visit our windscreen claim page for more information.

Car cover excess explained

Paying an excess or claiming back

Not what you were looking for? Find your answer in our car FAQ hub.

Sorry if any of this sounds like jargon. You'll find an explanation in our car insurance glossary...