Insurance FAQs

I've been in a car accident and have hire car cover, what can I expect?

With LV= Car Insurance, if your car is being repaired by an LV= recommended repairer, you'll receive a hire car for the length of time it takes to repair your car. If your car is written off or stolen and not recovered you'll receive one for 21 days, or 4 days from the date the claim payment is made (whichever is sooner).

Depending on the level of guaranteed hire car cover you've selected, you'll either get a small 3 door hatchback or a medium family sized car with 5 doors or a 7 seater.

We'll even arrange this within 8 working hours of you notifying us of the accident should your own car be undriveable (excluding weekends and Bank holidays).