Insurance FAQs

I have an LV= car insurance policy. Am I entitled to a courtesy car?

Guaranteed hire car cover doesn't come as standard with our car insurance, but you can add it to your policy any time - just check out our optional extras. Check your insurance documents to see if you're covered. 

Want to add guaranteed hire car cover to an existing policy? Chat now, or call us 
on 0800 085 5663 - we'll be happy to help.  

Lines are open:

8am - 8pm Monday to Friday

9am - 5pm Saturday and bank holidays

10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.


If you can't find your LV= insurance documents: 

Just log in or register for an online account plus download the Alexa Skill or Google Action to make fact-finding easier.