Insurance FAQs

I've changed my car, how do I transfer my existing car insurance to my new car?

Transferring your vehicle is easy! We already have your details and the details of the drivers on your current policy, so all you need to do is tell us about the new car. Simply visit our page to get started.

You can call us and let us know. We'll update your car insurance policy and send you a new Certificate of Insurance.

If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222
If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111

When you call, we need to know:

  • Your vehicle registration number
  • If there are any changes to the manufacturer's standard specification

If you don't know your registration number, you'll need to tell us the make, model, engine size and the year your car was made.

Just so you know, we'll charge a £15 admin fee each time you add/remove or change a car on your policy.

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.