Insurance FAQs

I've changed my car, how do I transfer my existing car insurance to my new car?

Call us on 0800 032 9395 and let us know. We'll update your car insurance policy and send you a new Certificate of Insurance.

When you call, we need to know:

  • Your vehicle registration number
  • If there are any changes to the manufacturer's standard specification

If you don't know your registration number, you'll need to tell us the make, model, engine size and the year your car was made.

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.