Front of a white Ford Focus covered in green hearts
Green hills and car lights on a winding road at night

Car policy documents

How to find your policy documents

Great news! You can now view your documents all in one place 24/7. Simply log in or register for your account


Log in to your LV= account

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Go to My Account

Haven't got an account yet?

No worries this is coming soon so watch this space!

Got your documents but can't open them?

It happens to the best of us! Here's what you can do...


If you chose to have your documents emailed, they would've come from the email address [email protected]

Maybe you've got the email but can't remember the password to open your documents? 

The password is your date of birth in this format: DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.

Policy documents

Learn more about the nuts and bolts of our cover – the policy documents are all here

You can get these and other documents from us in Braille, large print or audio by dropping us a line.

Need something else? We're here to help