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Got your documents but can't open them?
It happens to the best of us! Here's what you can do...
If you chose to have your documents emailed, they would've come from the email address [email protected]
Maybe you've got the email but can't remember the password to open your documents?
The password is your date of birth in this format: DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.
Learn more about the nuts and bolts of our cover – the policy documents are all here
You can get these and other documents from us in Braille, large print or audio by dropping us a line.