It happens to the best of us! Here's what you can do...
If you chose to have your documents emailed, they would've come from the email address [email protected]
Maybe you've got the email but can't remember the password to open your documents?
The password is your date of birth in this format: DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.
You can get these and other documents from us in Braille, large print or audio by dropping us a line.