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Sun, snow and fondue! When a ski holiday goes to plan, it's a dream. But when things go wrong - from no snow to too much of it, luggage lost at the airport or a crash on the slopes - a little preparation can go a long way.
- If there's an injury on the slopes, cross the injured person's skis above them to alert fellow skiers.
- Wise up on what you’re entitled to if your flight’s delayed or cancelled.
- Don't give up on your holiday - it could cost you compensation.
No snow in sight? Don't let it ruin your fun – our guide has you covered for the most typical winter holiday hitches.
No snow? Don't let it ruin your holiday
When snow’s a no show
Every snow-seeker's worst fear… you rock up to the slopes and there's not a flake in sight. Here are some things every skier and snowboarder should keep in mind.
- Holiday insurance tips for skiers – If you find yourself at a resort with no snow or closed lifts, don't stress, your policy may offer some compensation.
- Make the most of your winter getaway – dive into the fine print before purchasing travel insurance and choose a policy like LV= winter sports cover, you’ll be refunded for ski equipment you haven’t used. Just remember, you'll need written confirmation from the resort confirming the closure.
- Plan for next season – looking ahead, you could set your sights on higher altitudes or destinations with more reliable snow. And why not pack those walking boots for some off-slope exploration?
Keep these pointers in mind for a worry-free ski holiday, no matter what the weather brings!
Injury on the slopes?
It’s not good to be injured on holiday, but it could happen, and it’s always best to be safe. We've got a few things you should keep in mind to help you if you ever find yourself in this situation.
- Pack to be prepared – it’s good to get into the habit of packing a few essentials like a foil blanket, water, snacks, bandages, paracetamol or aspirin and first aid scissors. They're lifesavers for small bumps and bruises.
- Know safety signs – if there's a tumble or accident in your group, make sure the person stays put. Then, carefully remove their skis and cross them on the slope to give other skiers a heads-up.
- Know who to call – in Europe, dial 112 for emergencies - in North America, it's 911. Ski instructors and patrollers are first aid pros ready to jump into rescue mode.
- Contact your insurer – keep your insurance policy details handy to show you're covered for mountain rescue and for quick access to the 24-hour emergency helpline.
- Hold on to your health card – although the UK has left the EU, your European Health Insurance Card (EHIC) is valid until it expires, so remember to take it with you. But if you don’t have a card, or need a new one, you can apply for a Global Health Insurance Card (GHIC).
Your GHIC and EHIC cards work like discount passes for healthcare across the EU, the GHIC is accepted in all EU and EEA countries and Switzerland. They help cut down on medical expenses but for anything they don't cover, and if you need to get back home due to illness, you’ll need to rely on your travel insurance.
For more information please visit the Foreign, Commonwealth & Development Office.
Ski lesson cancellations?
If ski lessons are cancelled due to unexpected events like avalanches or lift closures, have a chat with the ski school – they might offer a refund. If they don’t, it’s time to check your travel insurance. It may cover cancellations, so read your policy closely and get written proof from the ski school or resort to support your claim.
Keeping your cool when luggage is lost
What should you do if your bags go missing? First of all - don't panic!
Airlines offer compensation but you've got to act fast and follow their rules. Report lost items as soon as possible and claim quickly. If the airline's offer doesn't cover everything, then turn to your home or travel insurance.
Before you hit the slopes, secure your peace of mind with our winter sports and ski cover.
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