Insurance FAQs

What if the FCDO advises against travel to my destination while I'm there?

If, after travelling to your destination, the FCDO advice is to leave the area you're staying in, then you're covered to cut your trip short.

If this situation arises, please contact our 24 hour assistance helpline on +44 1202 856 143 (01202 856 143 from the UK). For Text Phone first dial 18001. Calls may be recorded.

If the FCDO advice is simply against travelling to the destination you are already in, there is no cover to cut your trip short; however, you can call the 24 hour helpline if you need any help or advice.

The Foreign, Commonwealth and Development Office (FCDO) has up-to-date advice on staying safe abroad, for the latest information and to sign up to email alerts for your destination visit gov.uk/foreign-travel-advice.

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