Spot the signs of Financial Crime

LV= General Insurance's top tips to avoid becoming a victim of financial crime 

How to avoid becoming a victim of financial crime

There’s sometimes a lot to think about when planning for your financial future, so being able to spot fraud will help you avoid becoming a victim.  

We've put together some handy tips to help you stay safe online and protect yourself from fraud.

How to avoid insurance fraud

If you understand the different types of insurance fraud you can better protect yourself from becoming a victim.

  • Beware of adverts on free classified websites - often they'll only give a mobile number and first name to contact for a quote. It's also common for communication to be by text or free messaging services or apps, like WhatsApp.
  • Watch out for cash payments - most legitimate insurers and brokers won't accept cash or bank transfers.
  • Check your documentation - legitimate insurers or brokers will send you insurance certificates and a policy booklet.
  • If it’s too good to be true it probably is - don’t get lured by low premiums through a ghost broker because if you have an accident you won’t be covered
  • Check the FCA register to ensure your insurer or broker is genuine
  • We've put together a list of things we will and won’t do, so you know it’s us you’re dealing with.


Make sure to save your insures number on your phone or keep it in your car so that if you need to call them on the side of the road following an accident you have peace of mind you’re calling them directly.

How to protect yourself online

Keeping yourself secure online is essential when protecting your personal identity and finances. Being the victim of a cyber-attack could lead to damage of your reputation, being locked out of your own email account, having money stolen and even having your identity stolen.

Illustration of a fishing rod going into a laptop

You can stay secure online by following these top tips:

  • Use a strong, separate password for your email account. A good way to create a strong and memorable password is to use three random words.
  • Install the latest software and app updates. They contain vital security updates which help protect your device from viruses and hackers.
  • Never click on suspicious links or attachments and never respond to messages that ask for your personal or financial details.
  • Destroy and preferably shred receipts with your card details on and post with your name and address on.
  • Many frauds start with a phishing email. Remember that banks and financial institutions will not send you an email asking you to click on a link and confirm your bank details.
  • Do not trust such emails, even if they look genuine. You can always call your bank using the phone number on a genuine piece of correspondence, website (typed directly into the address bar) or the phone book to check if you’re not sure.

    For more information on how to stay secure online, visit Cyber Aware.

Got a question about fraud? Feel free to get in touch and we'll answer it. In the meantime, we've answered a few common questions about fraud, bribery and corruption below...