LV= Cyberspace

Your one-stop-shop for all things cyber

Cyber-crime, cyber-safety, cyber-security, what does it all mean?

With so much information out there about all things cyber, it can be a little confusing.

Here on Cyberspace, we explain what it all means, how it can impact you, and what you can do to keep your family safe.

We've also put together a handy guide full of the latest scams, what to look for, how to avoid them and what we’ll do to prove it’s us.

Phishing and coronavirus

With reports of criminals using the coronavirus outbreak to scam customers, we've put together some tips to help keep you and your information safe

What is a phishing attack? 

A phishing attack occurs when cyber criminals attempt to trick people by creating and sending fake emails that  seem authentic. The fake email often comes from a familiar source, such as a business or colleague. The email might ask you to confirm personal account information such as a password, or prompt you to open a malicious attachment that infects your computer with a virus or malware.

Phishing emails in the outbreak of COVID-19

Unfortunately, some scammers are taking advantage of the anxiety surrounding COVID-19. Some are using methods that exploit human emotions. Studies suggest scammers most often play on emotions such as longing, curiosity, urgency and fear. The most common attacks reported during the outbreak of COVID-19 are emails that promise victims financial relief, together with fraudulent, urgent requests for money or personal information.

What else should I be looking out for?

Pay attention to anything that asks for your personal details, including seemingly innocuous quizzes on social media. These quizzes are often designed to collate and give away personal information, which can be used to answer any security questions you’ve set up on your accounts (like ‘first job, mother’s maiden name, favourite colour’ etc) and reset them. 

Don’t share any personal information that could potentially be used to access your accounts. Always stop and ask yourself what someone could do with your data, no matter how simple. 

Check out our top tips to avoid phishing scams...

and where to get accurate, up-to-date info on coronavirus

  • Beware of requests in emails for personal information
  • Check email domains and whether they’re 100% accurate by comparing with emails/previous communications from the company/institution
  • Ignore emails that insist on urgent action 
  • Check spelling and grammar 
  • Check the validity of the URL. If you hover over the link without clicking on it, you can see the full destination address appear. If the URL doesn’t match the display address, or looks suspicious, it may be a  phishing email
  • Avoid downloading attachments from unexpected emails. Even if you think an attachment is genuine, it’s good practice to always scan it first using antivirus software
  • Remember the Government has only sent one text message to the public regarding new rules about staying at home to prevent the spread of COVID-19. Any others claiming to be from the Government are false

Stay up to date, or get help on the situation with these official sources:

How to's

Here to help you and your family stay cyber-safe

10 tips to stay safe online
Talk to your child about online safety
Keep your kids safe when gaming online
Securely set up your devices
Shop online safely