Travel customer help
Our sales phone lines are closed
Our sales lines are closed right now to help us support our existing customers. You can still get a quote and buy online 24/7.
Existing customer lines are open as normal:
Mon to Fri: 8am - 8pm
Sat and bank holidays: 9am - 5pm
Sun: 10am - 4pm
Travel insurance support
If you need to make changes to your policy
You can email us or call us
Email to
If you need to change something not covered here please call
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Or call us on
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Tell us about a new travel insurance claim.
You can make a claim online
Or call us on
Lines open:
Mon-Fri 8am-6pm
Saturday 8am-4pm
Sunday and Bank Holidays Closed
For Text Phone first dial 18001
Calls will be recorded.
Lines open:
Mon-Fri 8am-6pm
Saturday 8am-4pm
Sunday and Bank Holidays Closed
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.
Available 24 hours a day, 7 days a week
For Text Phone first dial 18001
Calls will be recorded.