Pet customer help
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Pet insurance support
Make changes to my policy
Call us if you need to change your name or address, or let us know if your pets been chipped
Mon to Fri 8am - 8pm
Saturdays 9am- 2pm
Bank holidays 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Write to us
LV= Pet Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL
LV= Pet Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL
Get a pet insurance quote
See how much you could save on your pet insurance. Get an online quote
Or call us on
Mon to Fri 8am - 8pm
Sat 9am- 2pm
Bank holidays 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Renew my policy
Call us to renew your policy on
Mon to Fri 8am - 8pm
Sat 9am-2pm
Bank holidays 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Make a claim
Call us about making a new claim or enquire about an existing claim
We'll give you a claim form when you call about a new claim, alternatively you download the claim form below.
Call us on:
Lines open:
Mon to Fri 8am - 8pm
Sat 9am - 2pm
Bank holidays 10am-4pm
For Text Phone first dial 18001
Calls will be recorded.
Pet claim form
Write to us about your claim
LV= Pet Claims Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL
LV= Pet Claims Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL
FAQs