Pet customer help
Before we can help, we’ll need to know the type of pet insurance you have with us. So, take a look at the below options and we’ll go from there…
Pet insurance support
Mon to Fri 8am - 8pm
Saturdays 9am- 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Saturdays 9am- 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Or call us on
Mon to Fri 8am - 8pm
Sat 9am- 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat 9am- 2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat 9am-2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Mon to Fri 8am - 8pm
Sat 9am-2pm
Bank holidays 9am - 5pm
For Text Phone first dial 18001
Calls will be recorded.
Make a claim by visiting our claims page, this is the quickest and easiest way to submit a pet claim
If you'd like to chat about an existing claim or need support making a new claim, please call us on:
Lines open:
Mon to Fri 8am - 6pm
Sat 9am - 2pm
Bank holidays closed
For Text Phone first dial 18001
Calls will be recorded.
Email us about your claim
Write to us about your claim
LV= Pet
PO Box 221
Huddersfield
HD8 1FP