What can I do in my online account and do I already have one?
Let’s answer your questions about using your online home insurance account and what you can do in there…
Your LV= account explained
You'll automatically have an account if you saved a car, home or landlord quote after 30/04/2019, or if you chose to set one up after buying or renewing a car, home or landlord policy.
Log in or register your online account to find your insurance documents and a full list of the cover benefits. Plus, download the Alexa Skill to make fact-finding easier.
Yes. You'll be able to view your last saved quote for car, home or landlord policies. If you've saved multiple quotes for any one of these products, you'll only see the last one created. Log in to your LV= account.
Log in or set up your online account to find your policy documents, view any saved car, home or landlord quotes, and even change the car on your policy if you need to.
To make fact-finding easier, why not download the Alexa Skill?
Online account FAQs
It couldn't be simpler. All you need is your email address and the password you chose when you registered.
Just log in or register your online account any time you like.
If you've changed your email address and want to update it on your account, just give us a call on 0330 678 5200.
Phone lines open
Monday to Friday: 8am - 8pm
Saturday and bank holidays: 9am - 5pm
Sunday: 10am - 4pm
Calls will be recorded. For Text Phone: dial 18001 first.
If you’d like to cancel your online account, just drop us a line on 0330 678 5200 and we’ll talk you through the process.
Phone lines open
Monday to Friday: 8am - 8pm
Saturday and bank holidays: 9am - 5pm
Sunday: 10am - 4pm
Calls will be recorded. For Text Phone: dial 18001 first.
Not what you were looking for? Find your answer in our home FAQ hub.
Sorry if any of this sounds like jargon. You'll find an explanation in our home insurance glossary...