Insurance FAQs

Do you offer Live Chat for your home insurance?

Yes, online live chat is available for home and car customers.

We are happy to help with any questions you have about the quote form, as well as any general queries about our products or cover. At the moment, we can’t help you finish getting a new quote over chat - or change the one you’re filling in online.

If you'd like to talk to us about home insurance click here, or if you're looking for some help with car insurance click here.

You can chat with us between the hours of
8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday
(as long as an expert is available)