Insurance FAQs

How can I cancel my LV= travel insurance?

It's easy to cancel your travel insurance; just call us on 0330 678 6222.

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday
Calls will be recorded. For Text Phone: dial 18001 first.

If you cancel your policy within the first 14 days of receiving your documents, and as long as your policy cover is longer than 28 days, we will give a full refund of the premium (if you've made a claim, you'll need to pay back any money paid to you first).

If you cancel after the 14 day period or your policy cover period is less than 28 days, you won't receive a refund.