LV= Britannia Rescue and LAR Traffic Services launch fully electric vehicle service

LV= Britannia Rescue launches first ever fully electric vehicle breakdown service
The service will offer recharging for electric cars in Central London 
LAR Traffic Services is one of the largest independent breakdown and recovery specialists in the LV= Britannia Rescue network 

LV= Britannia Rescue (LV= BR) has partnered with LAR Traffic Services to launch a comprehensive electric car service to its customers who break down in Central London. As part of the new service, a fully qualified technician with the tools and diagnostic equipment necessary for repairing electric car breakdowns at the roadside will attend to customers in an electric van – offering a fully end-to-end electric breakdown service.

To recover vehicles, the service will use the Renault Kangoo ZE Roadside Assistance Service Van, which is equipped with an electric car recharge unit for customers who run out of charge at the roadside. This will complement LAR’s London fleet of solely EURO 6 compliant service and recovery vehicles. 

LAR Traffic Services, based in North London, South London & East Sussex, is one of the largest breakdown and recovery specialists in the LV= network and helps thousands of LV= Britannia Rescue customers every year in the London area who require roadside assistance to get their vehicle moving again after a breakdown. 

The launch of these services with LAR is the latest in a series of new developments and enhancements to the LV= electric car insurance product. 

In September last year, LV= General Insurance launched a new, market leading service with AFF, the national roadside electric vehicle charging assistance company, offering roadside charging for electric vehicles that run out of charge. AFF recharge vans can provide a 30-minute mobile charging facility (average 10 miles of battery) on roads across England and Wales, including the hard shoulder and emergency refuge areas of motorways, providing roadside support for electric car drivers who are unable to make it to their destination or encounter issues with charge points.

Henry Topham, Managing Director, LV= Britannia Rescue, commented: “Our independent recovery network has been assisting electric car recoveries for a number of years, but this is the first time one of our partners is doing it in an electric recovery van, so we’re really pleased to be working with LAR Traffic Services on this project. Arriving at roadside in an electric vehicle, possibly to help the increasing number of electric drivers on the road, will only instil customer confidence in the service we and LAR are providing.

“It also goes to demonstrate the investment our network and the independent vehicle recovery operators are putting in to reduce their carbon footprint, on top of the investment that they have already made in order to be compliant with the Clean Air Zones that have and continue to increase across the UK.”

Jason Longmore, LAR Traffic Services, added: “At LAR Traffic Services we have, over the years, built our recovery business by always embracing the very latest technologies - whether for the environment, customer/operator safety or those that improve our business model.
“It is vital we remain ahead of the ever-changing needs of our industry and it is clear that electric car technologies are going to play an increasing role going forward. The needs of our customers, who are adopting this technology, will ultimately shape the services we and our close partner LV= provide and this step demonstrates our joint commitment to invest heavily in the support this growing sector of our business. We believe this initiative will be the first of many steps we jointly take to ensure all current and future transport technologies are fully supported. We are delighted to be part of this initiative.”

In April 2019, LV= GI launched the UK’s first car insurance product developed solely for electric vehicles. The product provides tailored cover to meet the specific needs of electric car owners and includes cover for home charging cables and wall boxes, the supply of electric or hybrid courtesy cars and access to a network of specialist electric car repairers across the country. 

For further information:

Natasha King
Senior Press Officer, General Insurance
07443 237651