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Family Resilience: The Impact of COVID-19

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Together with national charity Family Action, we've launched ‘Family Resilience: The Impact of COVID-19’, a report outlining the effect of the pandemic on families

  • LV= have partnered with Family Action to support their national helpline FamilyLine
  • Together with Family Action, we've launched the Family Resilience Report
  • The Family Resilience report looks at how families have been affected by COVID-19

Together we can make a difference

Family resilience

Here at LV= General Insurance, we've partnered with national charity Family Action to launch ‘Family Resilience: The Impact of COVID-19’, a report looking at the effects of the pandemic on families and the steps needed to better support those who need it.

The report is just one part of our three-year partnership with Family Action, to support FamilyLine, their free, national helpline which provides support or guidance to adult family members via telephone, text message, web chat or email. Family Action’s charity’s work transforms the lives of families facing difficulties across the UK and we're proud to be by their side.

The Five Pillars of Family Resilience

Through their work with over 60,000 families every year, Family Action has identified the five key areas that can impact how resilient families feel in their ability to cope with challenges. These five areas, or 'pillars' include finances, relationships, support networks, physical and mental health, and self-efficacy.

So, what's the report all about?

This report looks at how families across the UK are currently feeling following the hardships that COVID-19 has caused for us all. If families feel strong, confident, and supported in their relationships, financial situation, health and self-efficacy, they're more likely to be able to cope with setbacks or challenges. 

The report shows that most families currently feel like relationships with their families are good, with just 5% rating their family relationships poorly and 54% rating them highly. However, despite family relationships looking comfortable, the same can't be said for everything, so let's take a closer look.

Pillar 1: Finances

A family's financial situation directly affects their ability to overcome setbacks and embrace opportunities, but it's not just about how much money you have. The consistency of your incomings and outgoings, combined with your knowledge in financial skills such as budgeting and investing, all play a part too. Here are some of the trends we saw around finances during the pandemic: 

  • One in five UK families say they are currently experiencing financial difficulties.
  • Three in five families have received financial support.
  • One in three families think they'll need more financial support in the coming year.
  • A similar number say they will be unable to pay their bills or afford household essentials.

Pillar 2: Family Relationships

Strong family relationships help us deal with stress, improve our wellbeing and help to prevent feelings of isolation or loneliness. Good, strong relationships also encourage trust, provide role models, offer encouragement and provide a sense of security. So, how have family relationships been affected by the coronavirus pandemic?

  • One in two people have accessed relationship support, with informal discussions being the most common form of support.
  • Two in five say they have built stronger relationships with their children and partners during the pandemic
  • Families have said that their stronger bonds are down to spending more time at home together during the pandemic.

Pillar 3: Wider Support Networks

It' not just about family relationships though, many of us also rely on the support of our wider communities. The public, private and voluntary sectors, as well as the support provided online and through helplines like FamilyLine, offer wider support for those who need it. These services offer practical, financial and emotional support to make sure families have access to appropriate help when they need it.
  • Most say they would have someone to turn to about relationship problems.
  • Two in five feel their community is stronger than it was 12 months ago.
  • One in three think their local government could have done a better job

Pillar 4: Physical and Mental Health

Good physical and mental health is essential in our ability to be resilient. Our health directly impacts our education and employment prospects and therefore our income. Poor physical or mental wellbeing can negatively impact our relationships, stress levels and self-esteem. So, how has COVID-19 affected our overall health?

  • Nearly four in ten say the pandemic has had a negative effect on their mental health.
  • The pandemic impacted people’s eating habits with many saying they now eat healthier.
  • Many use exercise to boost their mental and physical wellbeing during the pandemic.

Pillar 5: Self-efficacy

This refers to our belief that we have the ability to control or deal with the situations we find ourselves in, and the confidence to feel motivated and move forward.

  • Over a third feel less confident than they did a year ago.
  • Motivation and confidence are intrinsically tied together.
  • Almost one in two people have turned to a support service. 

So, what's next?

Services like Family Action's FamilyLine can help people access support when they need it most. From physical to financial and everything in between, Family Action are here to help and we're proud to be by their side.  
  • Sharing our worries and pressures with family or support services can help 
  • We all need to play our part in helping each other and our local communities
  • Let’s focus on the positives and move forward