Insurance FAQs

My pipes have burst - am I covered on my home insurance?

Yes, if you get a burst pipe at home, we do everything we can to put things right. To make a claim, please call 0330 678 5000 (choose option 1)

Lines open:

24 hours a day, 365 days a year. 

Calls will be recorded.

For Text Phone, first dial 18001.