Insurance FAQs

What do I do if my property is broken into?

After you have called the police to report the burglary, write down your crime reference number, then call us on 0330 678 5000. We will give you a claim reference number and all the information you need to make a claim.

Emergency helpline open: 24 hours a day, 365 days a year. 

Calls will be recorded. For Text Phone first dial 18001


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