Insurance FAQs

Do I have to pay a fee if my policy is cancelled or changed?

Do you charge an admin fee for making changes to my home insurance?

We’ll only charge you an admin fee if you change your address. If you make any changes to your policy the price may change. 


Do you charge an admin fee for changing my address?

You’ll be charged £15 if you change your address in addition to any change in price. 


Do you charge a cancellation fee?

If you want to cancel your policy within the first 14 days of buying or renewing the policy, there is no cancellation fee. If you cancel after this, we’ll charge a fee of £25. We’ll also charge you for any time you’ve been insured with us.


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