Do you charge a cancellation fee?
You can cancel your insurance policy at any time. If you decide to cancel before your start date then you won’t be charged anything and you won’t have to pay a fee.
Once your cover begins, you have 14 days to check you’re happy with your policy before a cancellation fee would come into effect. If you want to cancel, just let us know and we’ll refund any money you’ve paid minus a charge for the time you’ve been insured with us. If you cancel after the first 14 days, we’ll also charge a fee of £40.
If you’ve made a claim you won’t be due a refund and, if you pay monthly, you’ll still have to pay the full balance of your annual premium.
Do you charge an admin fee to make a change?
If you change your vehicle, add or remove a driver or remove a car from your Multi Car policy, we charge a £15 admin fee.
Looking for something else? Find your answer in our car FAQs.