Landlord customer help
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Landlord insurance support
Make changes to my policy
Call us if you need to make changes to your policy
Call us on
Lines open:
8am - 8pm Monday to Friday
9am - 5pm Saturday
10am - 4pm Sundays and bank holidays
For Text Phone first dial 18001
Calls will be recorded.
Log in to my account
Just so you know - our online LV= account is currently only available if you chose to register when saving a quote, or buying / renewing your policy after 30 April 2019.
Request policy documents
Get copies of your policy documents.
If you have an LV= account
You can view and download your documents online
If you don't have an LV= account
No account? No problem. You can speak to a member of our live chat team who can request new documents for you
Chat now
Get a landlord insurance quote
See how much you could save on your landlord insurance.
Call us on
Lines open:
Mon to Fri 8am - 8pm
Sat 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Renew my policy
If you want to renew your policy
Call us on
Lines open:
Mon to Fri 8am - 8pm
Sat 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
Make a claim
Call us if you need to make a new insurance claim
Lines open:
Mon to Fri 9am - 5:30pm
For Text Phone first dial 18001
Calls will be recorded.
Legal advice
24 hour legal helpline to help you with any property disputes
Call us on
Lines open:
24 hours, 7 days a week
Calls will be recorded. For Text Phone dial 18001 followed by the desired number.FAQs