Landlord customer help

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Landlord insurance support

Make changes to my policy
Call us if you need to make changes to your policy

Call us on

Lines open:

8am - 8pm Monday to Friday

9am - 5pm Saturday

10am - 4pm Sundays and bank holidays

For Text Phone first dial 18001

Calls will be recorded.

Log in to my account

Just so you know - our online LV= account is currently only available if you chose to register when saving a quote, or buying / renewing your policy after 30 April 2019.

Go to my account

Request policy documents

Get copies of your policy documents.

If you have an LV= account

You can view and download your documents online

Go to my account

 

If you don't have an LV= account

No account? No problem. You can speak to a member of our live chat team who can request new documents for you

Chat now

Get a landlord insurance quote

See how much you could save on your landlord insurance.

Call us on

Lines open:

Mon to Fri 8am - 8pm

Sat 9am - 5pm

Sun 10am - 4pm

For Text Phone first dial 18001

Calls will be recorded.

Renew my policy
If you want to renew your policy

Call us on

Lines open:

Mon to Fri 8am - 8pm

Sat 9am - 5pm

Sun 10am - 4pm

For Text Phone first dial 18001

Calls will be recorded.

Make a claim
Call us if you need to make a new insurance claim

Lines open:

Mon to Fri 9am - 5:30pm

For Text Phone first dial 18001

Calls will be recorded.

Legal advice
24 hour legal helpline to help you with any property disputes

Call us on

Lines open:

24 hours, 7 days a week

Calls will be recorded. For Text Phone dial 18001 followed by the desired number. 
FAQs