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Retirement advice

Helping you get expert advice if you’re considering transferring your defined benefit pension

Speak to one of our expert advisers today

Lines open: 8.30am to 6pm Monday to Friday

How it works

Transferring your defined benefit pension - also known as a final salary scheme - can provide more flexibility in how you access your pension savings

Our advisers will only recommend the most suitable solution for you.

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Defined benefit pensions have a number of additional benefits – including guaranteeing the amount of income you will get when you retire. This means transferring out will not be in most people’s best interest but there are certain circumstances where it makes sense.

Pension transfers with a value of £30,000 or more are required by law to seek financial advice.
Have a commitment-free chat with one of our pension transfer specialists to help you understand the value of your existing benefits before paying a fee.
Expert advice will ensure you get the right outcome for your circumstances. You’ll be provided with a personal recommendation that puts your interests first.
Confidence in your retirement decisions knowing that we’re committed to the Code of Professional Standards set by the Consumer Duty Alliance.
Competitive fixed-fee pricing from £3,885 + VAT (see fees and charges below).
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Our advice process

Our tried and tested process follows three simple steps

It all starts with a chat

We have a number of pension transfer specialists who are trained and qualified to give advice about your defined benefit pension options. Call us for a free conversation, with no obligation. We’ll listen to you to understand what you’re hoping to achieve with your pension.

Decide if you'd like to proceed

After your initial chat, if you've come to the decision that you'd like to proceed with our advice, you'll be required to pay an upfront fee. This will be explained to you clearly right at the start before proceeding. Further information on our fees can be found under 'fees and charges' below.

We’ll send you a welcome pack and some simple questionnaires to help us get to know you.

You’ll then be allocated your own adviser to work with you from start to finish.

Research and recommendation

Your adviser will have a conversation with you to gather information and discuss your needs and objectives in detail. This will give us a clear picture of your circumstances and what you are trying to achieve.

We will undertake a full review of all your personal, financial, and pension information. We’ll pull all this information together to research and recommend the most suitable solution for you. Our advice may be to keep your pension where it is, or it might be to transfer it. Either way we will explain why.

Your personalised plan will be presented and explained in a report, which we will send to you.

It’s important that you fully understand our recommendations, so we’ll arrange a time to explain the report and ensure you are clear what we are advising you to do. It’s always ok to ask us questions.

If you choose to proceed with our recommendations, leave the rest to us. We’ll set everything up for you and keep you informed every step of the way.

Fees and charges

We make advice more accessible by offering our initial consultation for free.

If you’ve agreed to proceed with advice, we offer a competitive fixed fee structure which will be explained to you clearly and right at the start.

The cost is £3,885 + VAT for the first defined benefit pension. There will be an additional charge of £1,900 + VAT for subsequent defined benefit pensions.

We are required by regulation to charge this as an upfront fee for defined benefit pensions.

For our ongoing service we charge 0.5% per annum, which is significantly lower than average based on an Unbiased survey.

Why choose LV=?

We’re experts in retirement advice and have been helping customers like you for over 25 years

Here are some reasons to get in touch…

Putting your needs first. We consider your long-term security in retirement, as well as short-term objectives to ensure you get the right outcome.
Trusted and impartial advice. We’re proud to be committed to the Code of Professional Standards set by the Consumer Duty Alliance. This means we adhere to these good practice principles to deliver quality pension transfer advice that are in your best interests from our in-house pension transfer specialists. We’ve also signed up to the Financial Vulnerability Taskforce Charter so you can rest assured our advice is delivered clearly and concisely in every case.

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Confusion to confidence. Pensions are often large sums of money and you may well need to rely on this for your lifetime. Our experts will explain your options to you clearly and help you understand what’s right for you.
Offering peace of mind. Our advisers are fully qualified and strictly regulated by the Financial Conduct Authority. We’ll help you safely make the most of your money, and protect you from costly mistakes.
We offer pension and annuity products from the whole of market and investment products from the Liverpool Victoria group of companies and a limited number of other companies.

Speak to an adviser

Shall we take this offline?

If you've got questions about your pensions, we're here to help.

0800 032 9368

Mon - Fri 8.30am - 6pm

TextDirect First dial 18001

We may record and/or monitor calls for training and audit purposes

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