Renew your policy, make a claimor make changes to your policy
You can renew your policy online or by calling us.
More about renewing
Useful information about making a new claim or finding out about an existing one.
More about car claims
Change policy details like your name, address, car, optional extras or marketing preferences.
Change your policy
Call LV= Britannia Rescue 24/7.
More about breakdowns
Use our online form to request replacement copies of your policy documents.
Request new documents
Find out how to call, email or write to us.
How to contact us
These documents are for new policies
If you can't find your answer in our top ten FAQs, try looking through our full list of car FAQs.
See all our FAQs
Did you know?
You're not covered if you leave your keys unattended in your car and it's stolen.
As an LV= car insurance policyholder you can get discount on a great range of other products, these discounts include:
Get a 5% multi car discount plus we could match your no claim discount for every car you insure with us.
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More on multi-car discount
Up to 15% discount on great value home cover that's rated 5 Stars by Defaqto.
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Enjoy your holiday knowing we've got you covered.
Get a travel quote
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4.6 out of 5 based on 6,751 reviews from the last 12 months
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LV=, County Gates, Bournemouth, BH1 2NF, UK