Help for existing car insurance customers
Make changes to your policy
Call us on 0845 608 1074
Open: 8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays
Have your details changed? Want to add extra cover?
Renew your insurance
Call us on 0800 681 6272
Open: 8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays
We'll send you an invitation to renew your insurance when it's due. Call us if you have any questions.
Make a claim
Call us on 0845 640 5640
Open: 24 hours a day, 7 days a week
Our friendly claims team in our UK-based call centre are on hand to help you.
Got a question?
Perhaps others have asked the same thing before. Your question may already have been answered.
Policy documents
To check that you've got the right version of your policy documents, or to request another copy, call us on 0845 608 1074 quoting your policy number.
Existing customer discounts
Did you know as an LV= customer you could get...
Multi car insurance discount
75% no claim discount on every car you insure with us with five years claim free.
LV=, County Gates, Bournemouth, BH1 2NF, UK
