Help for our existing customers

Make changes to your policy

Call us on 0845 640 5190
Open: 8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays

Let us know if your details have changed or if you'd like to add extra cover.

Call us on 0800 022 3870
Open: 8am - 9pm Monday to Friday, 8am - 5pm Saturday, 9am - 5pm Sunday and bank holidays

We'll contact you to renew your insurance, but call us if you have any questions.

Call us on 0845 640 5194
Open: 8am - 8pm Monday to Friday, 8am - 4pm Saturday

Our friendly claims team in our UK-based call centre are on hand to help you.

Call us on 01243 621 537 (+44 1243 621 537 from outside the UK)
Open: 24 hours a day, 365 days a year

For emergency advice or assistance needed during your trip.

Call us on 0845 640 5192
Open: 24 hours a day, 365 days a year

We can provide information about medical facilities, visas and vaccinations, and reciprocal health agreements in the country you're visiting.

Calls may be recorded and/or monitored for training and audit purposes.

For Textphone dial 18001 followed by the desired number.

Policy documents

These documents are for new policies.

Existing customers should contact us for copies of their policy documents.

75% no claim discount with five years claim free.

Great value home cover, recommended by Which?

Our pet insurance can pay for the medical care that your cat or dog may need in a crisis.