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Popular FAQs
- What is home emergency cover?
- I've broken down, what number do I need to call?
- Am I covered to drive whilst volunteering?
- Do you provide cover if the property is un-occupied for a month?
- Can named drivers build up their own NCD?
- What has caused the renewal premiums to go up?
- Which countries am I covered to drive my car in?
- Do I need to let you know about a medical condition?
- When does the cover start & finish if I were to change my car?
We’re planning some changes to our business structure.
Please be aware, we plan to transfer the insurance business of Liverpool Victoria Insurance Company Limited ("LVIC") to Allianz Insurance plc. Subject to court approval, from 1 January 2027 this policy will be underwritten by Allianz Insurance plc instead of LVIC. Both companies are part of the Allianz UK group. These changes won’t otherwise affect your cover or policy (e.g. car, home, travel), how we support you, or the service we continue to provide. You can find out more information about the transfer at www.allianz.co.uk/transfer.
