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Awards

Our five star awards from Defaqto

Defaqto Star Ratings

At LV= we're proud of our Defaqto Star Ratings. So far we've achieved the top level of 5 Stars for our car insurance, home insurance, and travel insurance (Premier cover).

Defaqto 5 Star Award for car, home, travel and pet insurance

What is Defaqto?

Defaqto is a leading UK independent financial research company, specialising in rating, comparing and analysing financial products. Defaqto delivers timely and accurate information to all layers of the financial services sector including banks, insurers, advisers, comparison web sites, regulatory agencies and consumers.


Why is a Defaqto Star Rating important?

Choosing on the basis of price alone means you may get a policy that suits your pocket but doesn't necessarily give you the features and benefits, cover and customer assistance you want. A Defaqto Star Rating reflects the level of features and benefits offered within a financial product, helping you make a more informed decision about which one best suits your needs.


How is a Defaqto Star Rating achieved?

The more comprehensive the level of features and benefits offered by a product, the higher the Defaqto Star Rating it is given.

If you compare two policies, the 5 Star rated policy will generally offer more features and benefits of a higher quality than a 4 Star rated one.

The Star Ratings that we achieved reflect the outstanding quality of our policies and gives you confidence that LV= products offer the highest level of cover for all events.

You can only achieve a 5 Star Rating if you provide some of the highest quality cover in the market.


Car insurance

The defaqto 5 star award sign for car insurance
  • Our car insurance offers excellent levels of cover
  • Courtesy car for up to 14 days if yours is written off
  • Full replacement for child seats
  • Cover for audio equipment and much more.

Home insurance

The defaqto 5 star award sign for home insurance
  • Our home insurance offers an excellent range of cover
  • Cover for business equipment
  • Cost of alternative accommodation
  • Legal expenses plus more

Travel insurance

  • Our travel insurance offers two policies, Essential and Premier
  • Both offer benefits for UK, European or Worldwide travel
  • Premier policy Includes up to £10m cover for emergency medical expenses and much more.

LV=, County Gates, Bournemouth, BH1 2NF, UK