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href=\"https://secure.lvgig.co.uk/multicover/car/quote?Group=lvm\">Get a car quote</a>","target":"","alt":""}},{"type":"secondary","link":{"id":"53F750B9D51D43FAA428C4939D543BF7-CBE293B541424599AE7E8E1C18C40B91https://www.lv.com/insurance/account/saved-quotes","rel":"","href":"https://www.lv.com/insurance/account/saved-quotes","label":"Your saved car quote","html":"<a id=\"53F750B9D51D43FAA428C4939D543BF7-CBE293B541424599AE7E8E1C18C40B91https://www.lv.com/insurance/account/saved-quotes\"  href=\"https://www.lv.com/insurance/account/saved-quotes\">Your saved car quote</a>","target":"","alt":""}}],"contact":null,"hasHeaderLinks":false}), document.getElementById("headerBanner-{53F750B9-D51D-43FA-A428-C4939D543BF7}"))});</script><div id="react_0HNM4MTSNQ6D9"><div data-reactroot=""><section class="module module--quicklinks theme-warm-grey  module--product module-noCurveTop module-noCurveBottom  module-curve-after-convex     "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container module--quicklinks__container"><div class="columns@md product-intro__main spaced"><div class="spaced"><div class="module--quicklinks__info"><div class="head   theme-text-core"><div class="head__main"><h2 class="title head__title">What&#39;s covered?</h2></div></div><div data-testid="intro"><div><h2><span style="color: #178830;">From theft to write-offs and even lost keys, you'll be covered with us. Here's what you'll like about our comprehensive cover.</span></h2>
<ul>
    <li><strong>Windscreen repair and replacement&nbsp;</strong><br />
    We&rsquo;ll cover all the glass in your car under your windscreen cover. Plus, windscreen claims don't affect your no claim discount.<strong></strong><strong></strong></li>
    <li><strong>Earning No Claim Discount (NCD)</strong><br />
    NCD is a discount on your car insurance as a reward for being claim free. You&rsquo;ll earn a year of NCD for every year you don't make a claim. If you're in an accident that isn't your fault and we recover the cost from the liable driver's insurer, your NCD won't be affected.</li>
    <li><strong>Accidental damage cover</strong><br />
    Scratched or dented your car? We pay for repairs so it's as good as it was before the accident.</li>
    <li style="color: #131313;"><strong><span>Vandalism promise</span></strong><span><br />
    If your car is vandalised and you have to claim, you'll keep your no claim discount &ndash; you'll just need to pay your excess. <a id="038484DBF6854AAEBB166EC94DE9FBA9-ABDA2A3C031D4B688BC6D4ADBD49F55C" href="/car-insurance/articles/car-vandalism">Find out what to do if your car has been vandalised</a>.</span></li>
    <li><strong>New locks and keys&nbsp;</strong><br />
    If your keys are lost or stolen. After all, accidents happen. <a id="038484DBF6854AAEBB166EC94DE9FBA9-ABDA2A3C031D4B688BC6D4ADBD49F55C-1" href="/car-insurance/articles/if-you-lose-your-car-keys">Lost your car keys? Here's what to do</a>.</li>
</ul>
<p><a id="038484DBF6854AAEBB166EC94DE9FBA9-ABDA2A3C031D4B688BC6D4ADBD49F55C-2" href="/gi-about-us-pages/about-us/awards/defaqto">Defaqto has given our car insurance a 5 Star rating</a>&nbsp;for the 22nd year in a row - it's the highest rating they give.</p></div><div style="padding-top:63.37465013994402%" class="lazyload-placeholder"><div></div></div></div></div></div><div><div class="module--quicklinks__list box "><h3 class="lead">You&#39;re in good company. Cover your car with us and join over 3 million people like you we&#39;re already looking after.</h3><div><ul>
    <li><strong>Uninsured driver promise </strong>- If the other driver is not insured and the accident isn't your fault, <a id="038484DBF6854AAEBB166EC94DE9FBA9-4FB9323824974C40BEBC762700D5CD5B" href="/car-insurance/articles/what-if-im-hit-by-an-uninsured-driver">you keep your no claim discount and there's no excess to pay</a>&nbsp;&ndash; as long as you have the details of the other vehicle and driver.</li>
    <li><strong>5% discount when you buy car insurance online (excludes optional extras)</strong></li>
    <li><strong>Lifetime guarantee on repairs&nbsp;</strong>when using our recommended repairer service, for as long as you own the vehicle. Labour only, excludes parts.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li>
</ul>
&nbsp;
<p style="text-align: left;">&nbsp;</p>
<p style="text-align: center;">
</p></div><ul class="links"></ul></div></div></div></div></div></section></div></div>
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<div id="react_0HNM4MTSNQ6DA"><div data-reactroot=""><section class="module product-accordion   module--product module-curve-top-convex module-noCurveBottom       "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="4c98b6ad-2298-465c-bb54-bb0e2564f413-top-gradbg"><stop offset="0%" stop-color="#FCF9F2"></stop><stop offset="100%" stop-color="#FCF9F2"></stop></linearGradient><mask id="4c98b6ad-2298-465c-bb54-bb0e2564f413-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#4c98b6ad-2298-465c-bb54-bb0e2564f413-top-mask)" fill="url(#4c98b6ad-2298-465c-bb54-bb0e2564f413-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container product-accordion__container"><div class="product-accordion__inner"><div class="head align-center"><h3 class="title product-accordion__title">More about LV= car insurance</h3></div><div class="product-accordion__main"><div class="accordion accordion--contact "><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section1" class="accordion__head"><span class="accordion__head__label">What&#39;s not covered?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section1" aria-hidden="true" style="height:0"><div class="accordion__article"><span><ul>
    <li>Any drivers who aren't named on the policy</li>
    <li>Damage to any car you're driving that's not the car you've insured with us&nbsp;</li>
    <li>If the car's stolen when the keys were left in the car, the engine was running or it was left unlocked</li>
    <li>Mechanical or electrical breakdown</li>
    <li>Any vehicle that's already been classified as a <a id="B286AD6382FE4E21B0DBD186220EA780-A5CAADD516C345068F362D11573D21CC" href="https://www.lv.com/car-insurance/salvage-codes">Category A or Category B write-off</a></li>
</ul>
<p>Read our most common examples of what's not covered in our <a id="B286AD6382FE4E21B0DBD186220EA780-A5CAADD516C345068F362D11573D21CC-1" href="/car-insurance/existing-customers/claim/claim-considerations">claims considerations guide</a></p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section2" class="accordion__head"><span class="accordion__head__label">Optional extras</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section2" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p>
<h4>Motor legal expenses</h4>
</p>
<p><span style="font-size: 24px; color: #178830;">Included as standard</span></p>
<p>Motor legal expenses cover protects you from the potential costs of legal action if you're involved in a car accident.</p>
<p>You might need legal help to take action against a road user - or defending against a motoring prosecution. This can be expensive so we&rsquo;ll cover you for up to &pound;100,000 in legal expenses.</p>
<p>You can use motor legal expenses cover to help you recover any uninsured losses, like personal injury compensation, loss of earnings or hire car costs while your vehicle is being fixed. </p>
<p>&nbsp;</p>
<h4>Guaranteed hire car if yours is off the road</h4>
<p><span style="font-size: 24px; color: #178830;">&pound;19.90 per year</span></p>
<p>Our guaranteed hire car cover promises you use of a hire car if your own car is being repaired by <a id="D5313BCCA837465693B13AB1096CD845-A5CAADD516C345068F362D11573D21CC" href="https://www.lv.com/insurance/sole-site">our recommended repairer service</a>, or has been stolen or written off.</p>
<p>The cheapest hire car we offer is &pound;19.90 per year and you're guaranteed a small 3 door hatchback hire car.<br />
<br />
For &pound;49.99 per year, you're guaranteed a medium family sized car with 5 doors or a 7-seater.</p>
<p>&nbsp;</p>
<h4>Extended personal accident cover</h4>
<p><span style="font-size: 24px; color: #178830;">&pound;100,000 personal accident cover</span></p>
<p>If you, your partner or a named driver on the policy suffer a serious injury while travelling in, or getting in or out of your car... our comprehensive car insurance protects you with &pound;10,000 personal accident cover.</p>
<p>For just &pound;15.00 per year, you can increase your personal accident cover to &pound;100,000 <strong>(per&nbsp;eligible person)</strong>. You'll also benefit from an additional cash payment if you, your partner or a named driver are admitted to hospital as a result of an accident in the car. </p>
<p>&nbsp;</p>
<h4>Breakdown cover</h4>
<p><span style="font-size: 24px; color: #178830;">From &pound;24 per year</span></p>
<p>You can add breakdown cover to your car insurance from just &pound;24 per year for each car.</p>
<p>Britannia Rescue gives you access to over 4,000 breakdown professionals across the UK who will help to keep you moving. There are five levels of cover to choose from Roadside Assist to UK and European Assist.</p>
<p>&nbsp;</p>
<h4>Protected no claim discount (NCD)</h4>
<p>You earn a year of no claim discount (or no claim bonus) for every year you don&rsquo;t claim on your car insurance. The more years of NCD you&rsquo;ve built up, the bigger the discount on your car insurance when you renew. With LV= you can earn up to a maximum of 9 years NCD.</p>
<p>If you have to make a claim on your policy, and we can't recover our costs from the person or people who are at fault, your NCD may be reduced.</p>
<p>If you&rsquo;ve earned four or more years NCD, you can add this optional extra to protect your NCD for the life of your LV= policy. </p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section3" class="accordion__head"><span class="accordion__head__label">Policy documents</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section3" aria-hidden="true" style="height:0"><div class="accordion__article"><span><h2><span style="color: #178830;">Our policy documents<br />
</span></h2>
<span style="font-size: 18px; color: #178830;"><span style="color: #178830;">You can get these and other documents from us in braille, large print or audio by&nbsp;</span><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC" href="https://www.lv.com/insurance/accessibility#email">sending us an email</a><span style="color: #178830;">.</span></span><br />
<p>
</p>
<h3>
</h3>
<p>
</p>
<ul>
    <li><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-1" href="/promotion/-/insurance/media/partner-microsites/pdfs/2026/42731-2025-our-terms-and-conditions---motor.pdf?u=20260309125432">Our terms and conditions (PDF, 307KB)</a></li>
    <li><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-2" href="/promotion/-/insurance/media/partner-microsites/pdfs/car/2025/40383-2025-cover-and-limits-v4-1.pdf?u=20260320130932">Cover and limits (PDF, 275KB)</a></li>
    <li><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-3" href="/promotion/-/insurance/media/partner-microsites/pdfs/2026/42752-2025-car-lv-members-ipid.pdf?u=20260309125430">Car Insurance Product Information Document (PDF, 127KB)</a></li>
    <li><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-4" href="/promotion/-/insurance/media/partner-microsites/pdfs/2026/427192025-lv-motor-legal-expenses.pdf?u=20260309125432">Motor legal expenses (PDF, 120KB)</a></li>
    <li><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-5" href="/promotion/-/insurance/media/partner-microsites/pdfs/breakdown/new-br/40596-2025-lv-breakdown-doi.pdf?u=20250502122258">Breakdown policy document (PDF, 304KB)</a></li>
    <li><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-6" href="https://www.lv.com/-/insurance/media/gi/breakdown-insurance/pdfs/2021/0034122-2021-lv-breakdown-doi"></a><a id="40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-7" href="https://www.lv.com/insurance/data-protection">How we use your personal information</a></li>
</ul></span></div></div></div></div></div></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.AccordionModule, {"id":"4c98b6ad-2298-465c-bb54-bb0e2564f413","theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":{"type":"convex"},"bottomCurve":null,"themeName":null,"themeProperties":null,"themeBeforeProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeBefore":"warm-grey","themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":false},"items":[{"heading":"What&#39;s not covered?","children":"<ul>\n    <li>Any drivers who aren't named on the policy</li>\n    <li>Damage to any car you're driving that's not the car you've insured with us&nbsp;</li>\n    <li>If the car's stolen when the keys were left in the car, the engine was running or it was left unlocked</li>\n    <li>Mechanical or electrical breakdown</li>\n    <li>Any vehicle that's already been classified as a <a id=\"B286AD6382FE4E21B0DBD186220EA780-A5CAADD516C345068F362D11573D21CC\" href=\"https://www.lv.com/car-insurance/salvage-codes\">Category A or Category B write-off</a></li>\n</ul>\n<p>Read our most common examples of what's not covered in our <a id=\"B286AD6382FE4E21B0DBD186220EA780-A5CAADD516C345068F362D11573D21CC-1\" href=\"/car-insurance/existing-customers/claim/claim-considerations\">claims considerations guide</a></p>","open":false,"anchorId":"What&#39;s-not-covered?"},{"heading":"Optional extras","children":"<p>\n<h4>Motor legal expenses</h4>\n</p>\n<p><span style=\"font-size: 24px; color: #178830;\">Included as standard</span></p>\n<p>Motor legal expenses cover protects you from the potential costs of legal action if you're involved in a car accident.</p>\n<p>You might need legal help to take action against a road user - or defending against a motoring prosecution. This can be expensive so we&rsquo;ll cover you for up to &pound;100,000 in legal expenses.</p>\n<p>You can use motor legal expenses cover to help you recover any uninsured losses, like personal injury compensation, loss of earnings or hire car costs while your vehicle is being fixed. </p>\n<p>&nbsp;</p>\n<h4>Guaranteed hire car if yours is off the road</h4>\n<p><span style=\"font-size: 24px; color: #178830;\">&pound;19.90 per year</span></p>\n<p>Our guaranteed hire car cover promises you use of a hire car if your own car is being repaired by <a id=\"D5313BCCA837465693B13AB1096CD845-A5CAADD516C345068F362D11573D21CC\" href=\"https://www.lv.com/insurance/sole-site\">our recommended repairer service</a>, or has been stolen or written off.</p>\n<p>The cheapest hire car we offer is &pound;19.90 per year and you're guaranteed a small 3 door hatchback hire car.<br />\n<br />\nFor &pound;49.99 per year, you're guaranteed a medium family sized car with 5 doors or a 7-seater.</p>\n<p>&nbsp;</p>\n<h4>Extended personal accident cover</h4>\n<p><span style=\"font-size: 24px; color: #178830;\">&pound;100,000 personal accident cover</span></p>\n<p>If you, your partner or a named driver on the policy suffer a serious injury while travelling in, or getting in or out of your car... our comprehensive car insurance protects you with &pound;10,000 personal accident cover.</p>\n<p>For just &pound;15.00 per year, you can increase your personal accident cover to &pound;100,000 <strong>(per&nbsp;eligible person)</strong>. You'll also benefit from an additional cash payment if you, your partner or a named driver are admitted to hospital as a result of an accident in the car. </p>\n<p>&nbsp;</p>\n<h4>Breakdown cover</h4>\n<p><span style=\"font-size: 24px; color: #178830;\">From &pound;24 per year</span></p>\n<p>You can add breakdown cover to your car insurance from just &pound;24 per year for each car.</p>\n<p>Britannia Rescue gives you access to over 4,000 breakdown professionals across the UK who will help to keep you moving. There are five levels of cover to choose from Roadside Assist to UK and European Assist.</p>\n<p>&nbsp;</p>\n<h4>Protected no claim discount (NCD)</h4>\n<p>You earn a year of no claim discount (or no claim bonus) for every year you don&rsquo;t claim on your car insurance. The more years of NCD you&rsquo;ve built up, the bigger the discount on your car insurance when you renew. With LV= you can earn up to a maximum of 9 years NCD.</p>\n<p>If you have to make a claim on your policy, and we can't recover our costs from the person or people who are at fault, your NCD may be reduced.</p>\n<p>If you&rsquo;ve earned four or more years NCD, you can add this optional extra to protect your NCD for the life of your LV= policy. </p>","open":false,"anchorId":"Optional-extras"},{"heading":"Policy documents","children":"<h2><span style=\"color: #178830;\">Our policy documents<br />\n</span></h2>\n<span style=\"font-size: 18px; color: #178830;\"><span style=\"color: #178830;\">You can get these and other documents from us in braille, large print or audio by&nbsp;</span><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC\" href=\"https://www.lv.com/insurance/accessibility#email\">sending us an email</a><span style=\"color: #178830;\">.</span></span><br />\n<p>\n</p>\n<h3>\n</h3>\n<p>\n</p>\n<ul>\n    <li><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-1\" href=\"/promotion/-/insurance/media/partner-microsites/pdfs/2026/42731-2025-our-terms-and-conditions---motor.pdf?u=20260309125432\">Our terms and conditions (PDF, 307KB)</a></li>\n    <li><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-2\" href=\"/promotion/-/insurance/media/partner-microsites/pdfs/car/2025/40383-2025-cover-and-limits-v4-1.pdf?u=20260320130932\">Cover and limits (PDF, 275KB)</a></li>\n    <li><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-3\" href=\"/promotion/-/insurance/media/partner-microsites/pdfs/2026/42752-2025-car-lv-members-ipid.pdf?u=20260309125430\">Car Insurance Product Information Document (PDF, 127KB)</a></li>\n    <li><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-4\" href=\"/promotion/-/insurance/media/partner-microsites/pdfs/2026/427192025-lv-motor-legal-expenses.pdf?u=20260309125432\">Motor legal expenses (PDF, 120KB)</a></li>\n    <li><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-5\" href=\"/promotion/-/insurance/media/partner-microsites/pdfs/breakdown/new-br/40596-2025-lv-breakdown-doi.pdf?u=20250502122258\">Breakdown policy document (PDF, 304KB)</a></li>\n    <li><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-6\" href=\"https://www.lv.com/-/insurance/media/gi/breakdown-insurance/pdfs/2021/0034122-2021-lv-breakdown-doi\"></a><a id=\"40866F9DB6DF473F92DEAA7632FDA549-A5CAADD516C345068F362D11573D21CC-7\" href=\"https://www.lv.com/insurance/data-protection\">How we use your personal information</a></li>\n</ul>","open":false,"anchorId":"Policy-documents"}],"heading":"More about LV= car insurance","modifier":"contact","modalGroup":null}), document.getElementById("react_0HNM4MTSNQ6DA"))});</script><div id="react_0HNM4MTSNQ6DB"><div data-reactroot=""><section class="module module--quicklinks theme-dusty-mint  module--product module-noCurveTop module-curve-bottom-convex   module-first    "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container module--quicklinks__container"><div class="columns@md product-intro__main spaced"><div class="spaced"><div class="module--quicklinks__info"><div data-testid="intro"><div class="head   theme-text-core"><div class="head__main"><h2 class="label">Cover Levels</h2><p class="title head__title">What are the different car insurance cover levels?</p></div></div><div><span style="font-size: 18px; color: #178830;">There are three main levels of car insurance cover, summarised as follows:</span></div><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div></div></div></div><div><div class="module--quicklinks__list box "><div><h3><span style="color: #178830;"><strong>Third party only</strong></span></h3>
<p>Third party cover is the minimum level required by law and normally the cheapest cover available. It only covers you for damaging someone else's car (or property) or injuring another person (a 'third party') in an accident. It won&rsquo;t cover any injuries to you or damage to your car.</p>
<p>What does <strong>Third party only</strong> cover?</p>
<p style="margin-left: 40px;">&bull; Damage to other people's property<br />
&bull; Injury to others</p>
<h3><span style="color: #178830;"><strong><br />
Third party, fire and theft</strong></span></h3>
<p>As well as covering third party claims<span style="background-color: #ffffff; color: #3d3d3d;">, t</span>his cover level protects your car from damage caused by fire, theft and attempted theft.&nbsp;<span style="line-height: 107%; color: #3d3d3d;">It still doesn't cover you for an injury or damage to your car if you cause an accident.</span></p>
<p>What does <strong>Third party, fire and theft</strong> cover?</p>
<p style="margin-left: 40px;">&bull; Everything in third party only, plus...<br />
&bull; Damage to your car from fire, theft or attempted theft&nbsp;</p>
<h3><span style="color: #178830;"><strong><br />
Comprehensive</strong></span></h3>
<p>With comprehensive car insurance, you're covered for damage to your own car as well as the others involved in a claim, so you're not left with the full cost of repairing or replacing your car after an accident. It includes third party, fire and theft cover as well as a number of additional benefits.</p>
<p>What does <strong>Comprehensive car insurance</strong> cover?</p>
<p style="margin-left: 40px;">&bull; Everything in third party, fire and theft, plus...<br />
&bull; Repair or replacement of your car after an accident<br />
&bull; Repair or replacement after damage due to vandalism<br />
&bull; Windscreen damage<br />
&bull; Driving in Europe</p>
<p>Available as an <strong>optional extra</strong>:</p>
<p style="margin-left: 40px;"><span>&bull; A hire car if yours is off the road due to vandalism or being in an accident</span></p>
<p>&nbsp;</p>
<p>Find out more in our complete&nbsp;<a id="FDB9E5F405A44A3F9F9EC3787DE1E978-4FB9323824974C40BEBC762700D5CD5B" href="/car-insurance/articles/comprehensive-car-insurance">guide to comprehensive car insurance</a></p>
<hr /></div><ul class="links"></ul></div></div></div></div></div><div style="position:absolute;width:100%;top:auto;bottom:0;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMax" style="display:block;line-height:0;width:103%;z-index:3;top:auto;bottom:0;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="quicklinksintro-72ee6e7a-b291-45f4-adcd-005e7a594b6c-bottom-gradbg"><stop offset="0%" stop-color="#e4f7ff"></stop><stop offset="100%" stop-color="#fffcf4"></stop></linearGradient><mask id="quicklinksintro-72ee6e7a-b291-45f4-adcd-005e7a594b6c-bottom-mask"><path d="M1440,0c-1.3,0.1-2.7,0.3-4,0.4c-209.1,22.3-454.1,35.6-716,35.6h720V0z" fill="#ffffff"></path><path d="M720,35.6C456.4,35.6,210,22.6,0,0v35.6H720z" fill="#ffffff"></path></mask></defs><rect mask="url(#quicklinksintro-72ee6e7a-b291-45f4-adcd-005e7a594b6c-bottom-mask)" fill="url(#quicklinksintro-72ee6e7a-b291-45f4-adcd-005e7a594b6c-bottom-gradbg)" width="1440" height="35.6"></rect></svg></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.Quicklinks, {"hasReducedTopPadding":false,"id":"quicklinksintro-72ee6e7a-b291-45f4-adcd-005e7a594b6c","heading":"","flourish":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":null,"bottomCurve":{"type":"convex"},"themeName":"dusty-mint","themeProperties":{"name":"dusty-mint","startColour":"#cbf6ee","endColour":"#eef7e8"},"themeBeforeProperties":null,"themeBefore":null,"themeAfterProperties":{"name":"light-bluebell","startColour":"#e4f7ff","endColour":"#fffcf4"},"themeAfter":"light-bluebell","bottomCurveBefore":null,"topCurveAfter":null,"isFirstOnPage":true},"links":{"heading":"","text":"<h3><span style=\"color: #178830;\"><strong>Third party only</strong></span></h3>\n<p>Third party cover is the minimum level required by law and normally the cheapest cover available. It only covers you for damaging someone else's car (or property) or injuring another person (a 'third party') in an accident. It won&rsquo;t cover any injuries to you or damage to your car.</p>\n<p>What does <strong>Third party only</strong> cover?</p>\n<p style=\"margin-left: 40px;\">&bull; Damage to other people's property<br />\n&bull; Injury to others</p>\n<h3><span style=\"color: #178830;\"><strong><br />\nThird party, fire and theft</strong></span></h3>\n<p>As well as covering third party claims<span style=\"background-color: #ffffff; color: #3d3d3d;\">, t</span>his cover level protects your car from damage caused by fire, theft and attempted theft.&nbsp;<span style=\"line-height: 107%; color: #3d3d3d;\">It still doesn't cover you for an injury or damage to your car if you cause an accident.</span></p>\n<p>What does <strong>Third party, fire and theft</strong> cover?</p>\n<p style=\"margin-left: 40px;\">&bull; Everything in third party only, plus...<br />\n&bull; Damage to your car from fire, theft or attempted theft&nbsp;</p>\n<h3><span style=\"color: #178830;\"><strong><br />\nComprehensive</strong></span></h3>\n<p>With comprehensive car insurance, you're covered for damage to your own car as well as the others involved in a claim, so you're not left with the full cost of repairing or replacing your car after an accident. It includes third party, fire and theft cover as well as a number of additional benefits.</p>\n<p>What does <strong>Comprehensive car insurance</strong> cover?</p>\n<p style=\"margin-left: 40px;\">&bull; Everything in third party, fire and theft, plus...<br />\n&bull; Repair or replacement of your car after an accident<br />\n&bull; Repair or replacement after damage due to vandalism<br />\n&bull; Windscreen damage<br />\n&bull; Driving in Europe</p>\n<p>Available as an <strong>optional extra</strong>:</p>\n<p style=\"margin-left: 40px;\"><span>&bull; A hire car if yours is off the road due to vandalism or being in an accident</span></p>\n<p>&nbsp;</p>\n<p>Find out more in our complete&nbsp;<a id=\"FDB9E5F405A44A3F9F9EC3787DE1E978-4FB9323824974C40BEBC762700D5CD5B\" href=\"/car-insurance/articles/comprehensive-car-insurance\">guide to comprehensive car insurance</a></p>\n<hr />","label":"","inBox":true,"items":[]},"reevoo":null,"contact":null,"intro":{"ctas":[{"type":"","link":"","isEmpty":true}],"image":{"src":"/promotion/-/insurance/media/gi/infographics/levels-of-car-cover--07.svg?h=1585&w=2501&u=20221031101842","html":"<img src=\"/promotion/-/insurance/media/gi/infographics/levels-of-car-cover--07.svg?iar=0&amp;u=20221031101842&amp;hash=93261D9D7A2B01F0D1C4223725379F62\" alt=\"&quot;&quot;\" />","size":{"height":0,"width":0},"extension":"svg","altText":"\"\"","accessibleDescription":""},"label":"Cover Levels","headline":"What are the different car insurance cover levels?","paragraph":"<span style=\"font-size: 18px; color: #178830;\">There are three main levels of car insurance cover, summarised as follows:</span>","isEmpty":false},"isThirds":false,"feefo":{"feefoScoreBadgeHtml":""}}), document.getElementById("react_0HNM4MTSNQ6DB"))});</script>
<div id="react_0HNM4MTSNQ6DC"><div data-reactroot=""><section class="module product-accordion theme-light-bluebell  module--product module-noCurveTop module-noCurveBottom module-curve-before-convex module-curve-after-convex     "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div class="wrapper"><div class="container product-accordion__container"><div class="product-accordion__inner"><div class="head align-center"><h3 class="title product-accordion__title">Frequently Asked Questions</h3></div><div class="product-accordion__main"><div class="accordion accordion--contact "><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section1" class="accordion__head"><span class="accordion__head__label">Do you offer Live Chat for your car insurance?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section1" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p>Yes, online live chat is available for car and home customers.<br />
<br />
We are happy to help with any questions you have about the quote form, as well as any general queries about our products or cover. At the moment, we can&rsquo;t help you finish getting a new quote over chat - or change the one you&rsquo;re filling in online.<br />
<br />
Talk to us about <a id="2366488684CB4B1C80834A99563CE0D5-A5CAADD516C345068F362D11573D21CC" href="/car-insurance/chat">car insurance</a>, or <a id="2366488684CB4B1C80834A99563CE0D5-A5CAADD516C345068F362D11573D21CC-1" href="/home-insurance/chat">home insurance.</a><br />
<br />
You can chat with us between the hours of (as long as an expert is available):&nbsp;<br />
<br />
8am - 8pm Monday to Friday<br />
9am - 5pm Saturday and Bank Holidays<br />
10am - 4pm Sunday</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section2" class="accordion__head"><span class="accordion__head__label">Can I add someone to an existing car insurance policy?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section2" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p>Yes you can, as long as the car is insured by LV=. In many instances you may decide that adding a friend or relative permanently onto your policy is the best option. However, temporarily adding a driver or vehicle to your LV= <a id="FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC" href="/car-insurance">car insurance</a>&nbsp;policy may be a preferred option for the temporary use of your vehicle or for adding a driver onto your policy short term. Just so you know we charge a &pound;15 admin fee each time you change your vehicle, add or remove a driver or remove a car from your <a id="FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC-1" href="/car-insurance/multi-car-insurance">Multi Car insurance</a>.<br />
<br />
If you want to add another driver to your existing policy, you can call us:<br />
<br />
<a id="FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC-2" href="tel:0330 678 5111">0330 678 5111</a><br />
<br />
To add a new driver, we need to know their:<br />
<br />
Full name</p>
<p>Date of birth</p>
<p>Main occupation</p>
<p>Driving licence number or Licence type (Full, Provisional), the year they got it and whether it's a UK, EU or another type of licence</p>
<p>Motoring convictions in the last 5 years - conviction month and year, offence code, disqualification period</p>
<p>Accidents or claims in the last 5 years - month and year of claim, claim type i.e. fault, partial fault, non-fault etc</p>
<p>It is important to remember that we reserve the right to cancel your policy should too many alterations be made throughout the life of your policy.<br />
<br />
You need to be clear with your insurer about who drives the car the most often. You cannot state that someone else is the main driver if you&rsquo;re driving the car on more occasions than them, as this is called &lsquo;fronting&rsquo;. Whoever is driving the car the most often is the &lsquo;main driver&rsquo;, with any other drivers being &lsquo;named drivers.&rsquo; If you&rsquo;re not honest about this, it&rsquo;s considered fraud. Want to know more? <a id="FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC-3" href="/car-insurance/articles/everything-you-need-to-know-about-insurance-fraud">LV= explains it all.</a><br />
<br />
Lines open:<br />
<br />
8am - 8pm Monday to Friday<br />
9am - 5pm Saturday and Bank Holidays<br />
10am - 4pm Sunday<br />
<br />
Calls may be recorded. For Text Phone: dial 18001 first.</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section3" class="accordion__head"><span class="accordion__head__label">I&#39;ve sold my car and it&#39;s still insured by you. How do I cancel my car insurance policy?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section3" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p style="color: #3d3d3d; margin-bottom: 1.5rem;">To cancel your&nbsp;<a id="186424F13E3449819EB2BD9019F62ABE-383AA6CC84B34C678C48783C0E1BA827" href="/car-insurance" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">car insurance&nbsp;</a>policy, give us a call:</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;"><a id="186424F13E3449819EB2BD9019F62ABE-383AA6CC84B34C678C48783C0E1BA827-2" href="tel:0330 678 5111" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">0330 678 5111</a></p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">If you have a&nbsp;<a id="186424F13E3449819EB2BD9019F62ABE-383AA6CC84B34C678C48783C0E1BA827-3" href="/car-insurance/multi-car-insurance" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">multi car policy,</a>&nbsp;call us and we can remove the car, without you having to cancel the whole policy.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">If you've not made a claim, we'll refund any money you've paid, less a charge for the cover you've had, and a cancellation charge of &pound;40. After the initial 14 day 'cooling off' period, If you've made a claim, you won't get a refund.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">Lines are open:</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">8am - 8pm Monday to Friday<br />
9am - 5pm Saturday and Bank Holidays<br />
10am - 4pm Sunday</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">Calls may be recorded. For Text Phone: dial 18001 first.</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section4" class="accordion__head"><span class="accordion__head__label">Will I need a Green Card or any other documents to travel in the EU?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section4" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p style="color: #3d3d3d; margin-bottom: 1.5rem;">As of 2 August 2021, you no longer need a green card to drive your car in most EU countries. Only Albania, Morocco and Turkey now require them as standard.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">If you're towing, you may still need to carry one for your caravan or trailer. Before you travel,&nbsp;<a id="7B86C604BCCF4323B2E4B4AC45F728FC-383AA6CC84B34C678C48783C0E1BA827" href="/insurance/driving-in-the-eu" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">check out our information on green cards and driving to the EU.</a></p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">You may need to display a&nbsp;<a id="CE5CF11B86D54A1DABBDA0809082264E-A5CAADD516C345068F362D11573D21CC" href="https://www.gov.uk/displaying-number-plates">country of origin sticker on your car.</a>&nbsp;You might also need an international driving permit (IDP) to drive in some EU countries and Norway if you have either:</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">&bull; A paper driving licence</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">&bull;<span></span>A licence issued in Gibraltar, Guernsey, Jersey or the Isle of Man</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;"><a id="7B86C604BCCF4323B2E4B4AC45F728FC-383AA6CC84B34C678C48783C0E1BA827-2" href="https://www.gov.uk/driving-abroad/international-driving-permit#content" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">Check online to see if you need an international driving permit (IDP</a>) or ask at your local Post Office.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">If you have European cover (shown as &lsquo;Foreign Use&rsquo; on your policy schedule), you&rsquo;re all set to go with cover for up to 180 days.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">It&rsquo;s a good idea to take your car insurance policy documents and your vehicle log book (V5C) with you if you travel to the EU. Having your Certificate of Insurance and other documents, including any lease documents if you lease your car may help if you experience any problems while driving abroad.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;"><a id="CE5CF11B86D54A1DABBDA0809082264E-A5CAADD516C345068F362D11573D21CC-1" href="https://www.gov.uk/government/collections/brexit-guidance">There are a few more things to do before visiting the EU</a>, like checking your passport and any travel advice for the countries you&rsquo;ll be driving in.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">Bon voyage!</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section5" class="accordion__head"><span class="accordion__head__label">Can I insure two cars at the same time?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section5" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p style="color: #3d3d3d; margin-bottom: 1.5rem;">Yes, there are two ways to do this. You can either take out a multi car insurance policy, or you can take out two separate car insurance policies. If you choose our&nbsp;<a id="FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827" href="https://www.lv.com/car-insurance/multi-car-insurance" data-di-id="#FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">multi car insurance</a>, we'll give you an extra discount and you can insure up to 6 vehicles on one policy.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">If you need to add another vehicle to your policy temporarily, you'll need to call us for a quote on<span>&nbsp;<a id="FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827-1" href="tel:0330 678 6545" data-di-id="#FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827-1" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">0330 678 6545</a></span></p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">Lines Open:</p>
<ul>
    <li style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">9am - 5pm Monday - Friday</li>
    <li style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">Closed Saturday, Sunday and Bank Holidays</li>
</ul>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">For TextPhone first dial 18001. Calls may be recorded.&nbsp;</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section6" class="accordion__head"><span class="accordion__head__label">Am I covered to drive other cars?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section6" aria-hidden="true" style="height:0"><div class="accordion__article"><span>If it shows cover for <a id="B5A80D75623E439B806EF96964CBFDD3-A5CAADD516C345068F362D11573D21CC" href="/car-insurance/articles/driving-other-cars">Driving Other Cars</a>&nbsp;on your policy documents, we'll cover you so you're legally allowed to drive someone else's privately owned car, even if you aren't named on their insurance. This type of cover is referred to as Third Party Only.<br />
<br />
This means if you're involved in an accident that's your fault, our policy will cover any damage you may cause to a third party or their property, but we won't cover the car you're driving at all. The owner won't be able to claim for the damage you caused to their car under their own policy either, as you're not named on their insurance.<br />
<br />
Whether you&rsquo;re covered or not, by law the owner still needs to make sure they&rsquo;ve insured the car to avoid any issues with the police.<br />
<br />
As the cover is minimal it's only meant to be used on rare occasions or in emergencies, if you'll be driving someone else&rsquo;s car on a regular basis, you should get yourself added to their insurance.&nbsp;&nbsp;<br />
<br />
<strong>If you can't find your LV= insurance documents:<br />
</strong><br />
Just log in or register for an <a id="B5A80D75623E439B806EF96964CBFDD3-A5CAADD516C345068F362D11573D21CC-1" href="https://www.lv.com/insurance/account/login">online account</a>&nbsp;plus download the <a id="B5A80D75623E439B806EF96964CBFDD3-A5CAADD516C345068F362D11573D21CC-2" href="/insurance/404?item=web%3a%7bCCB30B2E-7650-4D67-ACBF-D975AD9C2490%7d%40en">Alexa Skill</a>&nbsp;to make fact-finding easier.</span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section7" class="accordion__head"><span class="accordion__head__label">I am pregnant or I&#39;ve just had surgery/operation/caesarean - am I still covered to drive?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section7" aria-hidden="true" style="height:0"><div class="accordion__article"><span><span style="color: #3d3d3d;">Yes, there is no change to your car insurance cover. Just check with your doctor that it's safe for you to drive. If so, there's no change to your car insurance cover and you don't need let us know.</span></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section8" class="accordion__head"><span class="accordion__head__label">How do I request proof of my no claim discount (NCD)?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section8" aria-hidden="true" style="height:0"><div class="accordion__article"><span><span style="color: #3d3d3d;">We won&rsquo;t send proof of no claim discount (NCD) if your car is still insured with us. We only send proof of NCD if your policy has expired or been cancelled.</span><br style="color: #3d3d3d;" />
<br style="color: #3d3d3d;" />
<span style="color: #3d3d3d;">If you've recently received a renewal letter from us, it will include details of how many years NCD you've earned. Look under the 'Your insurance includes' section of your schedule to see your NCD eligibility.</span></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section9" class="accordion__head"><span class="accordion__head__label">Am I covered if I put the wrong fuel in?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section9" aria-hidden="true" style="height:0"><div class="accordion__article"><span><p><span style="color: #3d3d3d;">Damage caused by using wrong fuel &ndash; if you&rsquo;ve accidentally started your car after using the wrong fuel, we&rsquo;ll pay to fix the resulting damage to the engine and drain &amp; flush the fuel tank*. You&rsquo;ll just have to pay your excess. We&rsquo;ll agree with you how best to arrange repair - if you&rsquo;ve already made arrangements we&rsquo;ll only consider payment if you provide us with receipts for the work.</span></p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">*If you accidentally use&nbsp;<a id="731727E5DF554B37B3AAF1BB28C1A2EC-383AA6CC84B34C678C48783C0E1BA827" href="https://www.gov.uk/guidance/e10-petrol-explained" data-di-id="di-id-29977a3d-f2787b2f" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">E10 rather than E5</a>&nbsp;there&rsquo;s no need to drain the tank, just fill with E5 next time.</p>
<p style="color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;">To make a claim for misfuelling, please call us on&nbsp;<a id="731727E5DF554B37B3AAF1BB28C1A2EC-383AA6CC84B34C678C48783C0E1BA827-1" href="tel:03306785550" data-di-id="di-id-b6b99d2-2c8f6d36" style="color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);">0330 678 5550</a>&nbsp;- we'll be happy to help. Lines open 24/7 (Calls may be recorded).&nbsp;For Text Phone first dial 18001.</p></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section10" class="accordion__head"><span class="accordion__head__label">How can I get the maximum no claim discount?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section10" aria-hidden="true" style="height:0"><div class="accordion__article"><span><span style="color: #3d3d3d;">If you have nine or more years no claim discount (NCD), we&rsquo;ll give you our maximum discount.&nbsp; If you don&rsquo;t make any claims with us and then move to another insurer, we&rsquo;ll only be able to provide you with proof of nine years NCD.&nbsp;&nbsp;</span></span></div></div></div><div class="accordion__item"><button type="button" aria-expanded="false" aria-controls="section11" class="accordion__head"><span class="accordion__head__label">Have another question?</span><span class="accordion__icon"><span class="icon icon--plus"><span></span><span></span></span></span></button><div class="accordion__section" id="section11" aria-hidden="true" style="height:0"><div class="accordion__article"><span>Haven't found what you're looking for? No worries, you can read all our FAQs on our <a id="60332AACDCC3464B8CDCBA03FB7C4564-A5CAADD516C345068F362D11573D21CC" href="/car-insurance/car-faq-hub">car FAQ hub.</a></span></div></div></div></div></div></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.AccordionModule, {"id":"eb528353-f9e3-4481-bc5d-8ce85b4f3e6a","theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":null,"bottomCurve":null,"themeName":"light-bluebell","themeProperties":{"name":"light-bluebell","startColour":"#e4f7ff","endColour":"#fffcf4"},"themeBeforeProperties":{"name":"dusty-mint","startColour":"#cbf6ee","endColour":"#eef7e8"},"themeBefore":"dusty-mint","themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":"convex","topCurveAfter":"convex","isFirstOnPage":false},"items":[{"heading":"Do you offer Live Chat for your car insurance?","children":"<p>Yes, online live chat is available for car and home customers.<br />\n<br />\nWe are happy to help with any questions you have about the quote form, as well as any general queries about our products or cover. At the moment, we can&rsquo;t help you finish getting a new quote over chat - or change the one you&rsquo;re filling in online.<br />\n<br />\nTalk to us about <a id=\"2366488684CB4B1C80834A99563CE0D5-A5CAADD516C345068F362D11573D21CC\" href=\"/car-insurance/chat\">car insurance</a>, or <a id=\"2366488684CB4B1C80834A99563CE0D5-A5CAADD516C345068F362D11573D21CC-1\" href=\"/home-insurance/chat\">home insurance.</a><br />\n<br />\nYou can chat with us between the hours of (as long as an expert is available):&nbsp;<br />\n<br />\n8am - 8pm Monday to Friday<br />\n9am - 5pm Saturday and Bank Holidays<br />\n10am - 4pm Sunday</p>","open":false,"anchorId":"Do-you-offer-Live-Chat-for-your-car-insurance?"},{"heading":"Can I add someone to an existing car insurance policy?","children":"<p>Yes you can, as long as the car is insured by LV=. In many instances you may decide that adding a friend or relative permanently onto your policy is the best option. However, temporarily adding a driver or vehicle to your LV= <a id=\"FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC\" href=\"/car-insurance\">car insurance</a>&nbsp;policy may be a preferred option for the temporary use of your vehicle or for adding a driver onto your policy short term. Just so you know we charge a &pound;15 admin fee each time you change your vehicle, add or remove a driver or remove a car from your <a id=\"FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC-1\" href=\"/car-insurance/multi-car-insurance\">Multi Car insurance</a>.<br />\n<br />\nIf you want to add another driver to your existing policy, you can call us:<br />\n<br />\n<a id=\"FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC-2\" href=\"tel:0330 678 5111\">0330 678 5111</a><br />\n<br />\nTo add a new driver, we need to know their:<br />\n<br />\nFull name</p>\n<p>Date of birth</p>\n<p>Main occupation</p>\n<p>Driving licence number or Licence type (Full, Provisional), the year they got it and whether it's a UK, EU or another type of licence</p>\n<p>Motoring convictions in the last 5 years - conviction month and year, offence code, disqualification period</p>\n<p>Accidents or claims in the last 5 years - month and year of claim, claim type i.e. fault, partial fault, non-fault etc</p>\n<p>It is important to remember that we reserve the right to cancel your policy should too many alterations be made throughout the life of your policy.<br />\n<br />\nYou need to be clear with your insurer about who drives the car the most often. You cannot state that someone else is the main driver if you&rsquo;re driving the car on more occasions than them, as this is called &lsquo;fronting&rsquo;. Whoever is driving the car the most often is the &lsquo;main driver&rsquo;, with any other drivers being &lsquo;named drivers.&rsquo; If you&rsquo;re not honest about this, it&rsquo;s considered fraud. Want to know more? <a id=\"FFCF5F6B43D547FC9574D3531678880F-A5CAADD516C345068F362D11573D21CC-3\" href=\"/car-insurance/articles/everything-you-need-to-know-about-insurance-fraud\">LV= explains it all.</a><br />\n<br />\nLines open:<br />\n<br />\n8am - 8pm Monday to Friday<br />\n9am - 5pm Saturday and Bank Holidays<br />\n10am - 4pm Sunday<br />\n<br />\nCalls may be recorded. For Text Phone: dial 18001 first.</p>","open":false,"anchorId":"Can-I-add-someone-to-an-existing-car-insurance-policy?"},{"heading":"I&#39;ve sold my car and it&#39;s still insured by you. How do I cancel my car insurance policy?","children":"<p style=\"color: #3d3d3d; margin-bottom: 1.5rem;\">To cancel your&nbsp;<a id=\"186424F13E3449819EB2BD9019F62ABE-383AA6CC84B34C678C48783C0E1BA827\" href=\"/car-insurance\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">car insurance&nbsp;</a>policy, give us a call:</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\"><a id=\"186424F13E3449819EB2BD9019F62ABE-383AA6CC84B34C678C48783C0E1BA827-2\" href=\"tel:0330 678 5111\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">0330 678 5111</a></p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">If you have a&nbsp;<a id=\"186424F13E3449819EB2BD9019F62ABE-383AA6CC84B34C678C48783C0E1BA827-3\" href=\"/car-insurance/multi-car-insurance\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">multi car policy,</a>&nbsp;call us and we can remove the car, without you having to cancel the whole policy.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">If you've not made a claim, we'll refund any money you've paid, less a charge for the cover you've had, and a cancellation charge of &pound;40. After the initial 14 day 'cooling off' period, If you've made a claim, you won't get a refund.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">Lines are open:</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">8am - 8pm Monday to Friday<br />\n9am - 5pm Saturday and Bank Holidays<br />\n10am - 4pm Sunday</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">Calls may be recorded. For Text Phone: dial 18001 first.</p>","open":false,"anchorId":"I&#39;ve-sold-my-car-and-it&#39;s-still-insured-by-you.-How-do-I-cancel-my-car-insurance-policy?"},{"heading":"Will I need a Green Card or any other documents to travel in the EU?","children":"<p style=\"color: #3d3d3d; margin-bottom: 1.5rem;\">As of 2 August 2021, you no longer need a green card to drive your car in most EU countries. Only Albania, Morocco and Turkey now require them as standard.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">If you're towing, you may still need to carry one for your caravan or trailer. Before you travel,&nbsp;<a id=\"7B86C604BCCF4323B2E4B4AC45F728FC-383AA6CC84B34C678C48783C0E1BA827\" href=\"/insurance/driving-in-the-eu\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">check out our information on green cards and driving to the EU.</a></p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">You may need to display a&nbsp;<a id=\"CE5CF11B86D54A1DABBDA0809082264E-A5CAADD516C345068F362D11573D21CC\" href=\"https://www.gov.uk/displaying-number-plates\">country of origin sticker on your car.</a>&nbsp;You might also need an international driving permit (IDP) to drive in some EU countries and Norway if you have either:</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">&bull; A paper driving licence</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">&bull;<span></span>A licence issued in Gibraltar, Guernsey, Jersey or the Isle of Man</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\"><a id=\"7B86C604BCCF4323B2E4B4AC45F728FC-383AA6CC84B34C678C48783C0E1BA827-2\" href=\"https://www.gov.uk/driving-abroad/international-driving-permit#content\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">Check online to see if you need an international driving permit (IDP</a>) or ask at your local Post Office.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">If you have European cover (shown as &lsquo;Foreign Use&rsquo; on your policy schedule), you&rsquo;re all set to go with cover for up to 180 days.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">It&rsquo;s a good idea to take your car insurance policy documents and your vehicle log book (V5C) with you if you travel to the EU. Having your Certificate of Insurance and other documents, including any lease documents if you lease your car may help if you experience any problems while driving abroad.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\"><a id=\"CE5CF11B86D54A1DABBDA0809082264E-A5CAADD516C345068F362D11573D21CC-1\" href=\"https://www.gov.uk/government/collections/brexit-guidance\">There are a few more things to do before visiting the EU</a>, like checking your passport and any travel advice for the countries you&rsquo;ll be driving in.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">Bon voyage!</p>","open":false,"anchorId":"Will-I-need-a-Green-Card-or-any-other-documents-to-travel-in-the-EU?"},{"heading":"Can I insure two cars at the same time?","children":"<p style=\"color: #3d3d3d; margin-bottom: 1.5rem;\">Yes, there are two ways to do this. You can either take out a multi car insurance policy, or you can take out two separate car insurance policies. If you choose our&nbsp;<a id=\"FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827\" href=\"https://www.lv.com/car-insurance/multi-car-insurance\" data-di-id=\"#FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">multi car insurance</a>, we'll give you an extra discount and you can insure up to 6 vehicles on one policy.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">If you need to add another vehicle to your policy temporarily, you'll need to call us for a quote on<span>&nbsp;<a id=\"FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827-1\" href=\"tel:0330 678 6545\" data-di-id=\"#FA4C876EC745485293C6E4F48367B536-383AA6CC84B34C678C48783C0E1BA827-1\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">0330 678 6545</a></span></p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">Lines Open:</p>\n<ul>\n    <li style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">9am - 5pm Monday - Friday</li>\n    <li style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">Closed Saturday, Sunday and Bank Holidays</li>\n</ul>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">For TextPhone first dial 18001. Calls may be recorded.&nbsp;</p>","open":false,"anchorId":"Can-I-insure-two-cars-at-the-same-time?"},{"heading":"Am I covered to drive other cars?","children":"If it shows cover for <a id=\"B5A80D75623E439B806EF96964CBFDD3-A5CAADD516C345068F362D11573D21CC\" href=\"/car-insurance/articles/driving-other-cars\">Driving Other Cars</a>&nbsp;on your policy documents, we'll cover you so you're legally allowed to drive someone else's privately owned car, even if you aren't named on their insurance. This type of cover is referred to as Third Party Only.<br />\n<br />\nThis means if you're involved in an accident that's your fault, our policy will cover any damage you may cause to a third party or their property, but we won't cover the car you're driving at all. The owner won't be able to claim for the damage you caused to their car under their own policy either, as you're not named on their insurance.<br />\n<br />\nWhether you&rsquo;re covered or not, by law the owner still needs to make sure they&rsquo;ve insured the car to avoid any issues with the police.<br />\n<br />\nAs the cover is minimal it's only meant to be used on rare occasions or in emergencies, if you'll be driving someone else&rsquo;s car on a regular basis, you should get yourself added to their insurance.&nbsp;&nbsp;<br />\n<br />\n<strong>If you can't find your LV= insurance documents:<br />\n</strong><br />\nJust log in or register for an <a id=\"B5A80D75623E439B806EF96964CBFDD3-A5CAADD516C345068F362D11573D21CC-1\" href=\"https://www.lv.com/insurance/account/login\">online account</a>&nbsp;plus download the <a id=\"B5A80D75623E439B806EF96964CBFDD3-A5CAADD516C345068F362D11573D21CC-2\" href=\"/insurance/404?item=web%3a%7bCCB30B2E-7650-4D67-ACBF-D975AD9C2490%7d%40en\">Alexa Skill</a>&nbsp;to make fact-finding easier.","open":false,"anchorId":"Am-I-covered-to-drive-other-cars?"},{"heading":"I am pregnant or I&#39;ve just had surgery/operation/caesarean - am I still covered to drive?","children":"<span style=\"color: #3d3d3d;\">Yes, there is no change to your car insurance cover. Just check with your doctor that it's safe for you to drive. If so, there's no change to your car insurance cover and you don't need let us know.</span>","open":false,"anchorId":"I-am-pregnant-or-I&#39;ve-just-had-surgery/operation/caesarean---am-I-still-covered-to-drive?"},{"heading":"How do I request proof of my no claim discount (NCD)?","children":"<span style=\"color: #3d3d3d;\">We won&rsquo;t send proof of no claim discount (NCD) if your car is still insured with us. We only send proof of NCD if your policy has expired or been cancelled.</span><br style=\"color: #3d3d3d;\" />\n<br style=\"color: #3d3d3d;\" />\n<span style=\"color: #3d3d3d;\">If you've recently received a renewal letter from us, it will include details of how many years NCD you've earned. Look under the 'Your insurance includes' section of your schedule to see your NCD eligibility.</span>","open":false,"anchorId":"How-do-I-request-proof-of-my-no-claim-discount-(NCD)?"},{"heading":"Am I covered if I put the wrong fuel in?","children":"<p><span style=\"color: #3d3d3d;\">Damage caused by using wrong fuel &ndash; if you&rsquo;ve accidentally started your car after using the wrong fuel, we&rsquo;ll pay to fix the resulting damage to the engine and drain &amp; flush the fuel tank*. You&rsquo;ll just have to pay your excess. We&rsquo;ll agree with you how best to arrange repair - if you&rsquo;ve already made arrangements we&rsquo;ll only consider payment if you provide us with receipts for the work.</span></p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">*If you accidentally use&nbsp;<a id=\"731727E5DF554B37B3AAF1BB28C1A2EC-383AA6CC84B34C678C48783C0E1BA827\" href=\"https://www.gov.uk/guidance/e10-petrol-explained\" data-di-id=\"di-id-29977a3d-f2787b2f\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">E10 rather than E5</a>&nbsp;there&rsquo;s no need to drain the tank, just fill with E5 next time.</p>\n<p style=\"color: #3d3d3d; margin-top: 0px; margin-bottom: 1.5rem;\">To make a claim for misfuelling, please call us on&nbsp;<a id=\"731727E5DF554B37B3AAF1BB28C1A2EC-383AA6CC84B34C678C48783C0E1BA827-1\" href=\"tel:03306785550\" data-di-id=\"di-id-b6b99d2-2c8f6d36\" style=\"color: #04589b; border-bottom: 1px solid rgba(4, 88, 155, 0.1);\">0330 678 5550</a>&nbsp;- we'll be happy to help. Lines open 24/7 (Calls may be recorded).&nbsp;For Text Phone first dial 18001.</p>","open":false,"anchorId":"Am-I-covered-if-I-put-the-wrong-fuel-in?"},{"heading":"How can I get the maximum no claim discount?","children":"<span style=\"color: #3d3d3d;\">If you have nine or more years no claim discount (NCD), we&rsquo;ll give you our maximum discount.&nbsp; If you don&rsquo;t make any claims with us and then move to another insurer, we&rsquo;ll only be able to provide you with proof of nine years NCD.&nbsp;&nbsp;</span>","open":false,"anchorId":"How-can-I-get-the-maximum-no-claim-discount?"},{"heading":"Have another question?","children":"Haven't found what you're looking for? No worries, you can read all our FAQs on our <a id=\"60332AACDCC3464B8CDCBA03FB7C4564-A5CAADD516C345068F362D11573D21CC\" href=\"/car-insurance/car-faq-hub\">car FAQ hub.</a>","open":false,"anchorId":"Have-another-question?"}],"heading":"Frequently Asked Questions","modifier":"contact","modalGroup":null}), document.getElementById("react_0HNM4MTSNQ6DC"))});</script>
<div id="react_0HNM4MTSNQ6DD"><div data-reactroot=""><section class="module product-features   module--product module-curve-top-convex module-noCurveBottom  module-curve-after-convex     "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="b6633e7f-5de7-4101-bbe8-21972caf3007-top-gradbg"><stop offset="0%" stop-color="#e4f7ff"></stop><stop offset="100%" stop-color="#fffcf4"></stop></linearGradient><mask id="b6633e7f-5de7-4101-bbe8-21972caf3007-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#b6633e7f-5de7-4101-bbe8-21972caf3007-top-mask)" fill="url(#b6633e7f-5de7-4101-bbe8-21972caf3007-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container product-features__container"><div class="product-features__flourish"></div><div class="columns@md product-features__main"><div><div class="head   theme-text-core"><div class="head__main"><h2 class="title head__title">What info do I need to get a car insurance quote?</h2><p class="lead">For a quicker car insurance quote, make sure you&#39;ve got all of this to hand:</p></div></div><span class="image product-features__image hide@sm"><img src="/promotion/-/insurance/media/flourishes/with-cars/guaranteed-hire-car-360x140.svg?h=140&amp;iar=0&amp;w=360&amp;u=20220601193848&amp;hash=8B13539F6154A62811B67140BD53B832" alt="A document with a car next to it" width="360" height="140" /></span></div><div><div class="product-features__body bulleted"><ol>
    <li>Driver details &ndash; personal details like your date of birth address and occupation for you and any named drivers. Your driving licence information, such as licence number, type and details of any endorsements you have.</li>
    <li>Claims history &ndash; details of any claims or accidents, including dates for you and any named drivers and the number of <a id="3378EB1DCDBD40A5B877027B7DFF0F0F-09D715F4756340D0B099CF432EE49433" href="/car-insurance/articles/no-claim-discount">no claim discount</a>&nbsp;(NCD) years you have.</li>
    <li>Car details &ndash; information about your car such as the engine size, estimated mileage and where it&rsquo;s kept overnight.</li>
    <li>Eligibility &ndash; to make sure we can insure you, we&rsquo;ll need to know if you are a UK resident and legally entitled to drive.</li>
</ol>
<p>At LV=, we want to help you to find the right car insurance at the best price. Just because you may find it cheaper elsewhere, it may not necessarily provide you with everything you need.&nbsp;&nbsp;</p>
<p>For a complete list of what's needed and why, <a id="3378EB1DCDBD40A5B877027B7DFF0F0F-09D715F4756340D0B099CF432EE49433-1" href="/car-insurance/what-you-need-to-get-a-car-quote">visit our guide to what you need to get a car insurance quote</a>.</p></div></div></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.Features, {"label":"","headline":"What info do I need to get a car insurance quote?","intro":"For a quicker car insurance quote, make sure you&#39;ve got all of this to hand:","body":"<ol>\n    <li>Driver details &ndash; personal details like your date of birth address and occupation for you and any named drivers. Your driving licence information, such as licence number, type and details of any endorsements you have.</li>\n    <li>Claims history &ndash; details of any claims or accidents, including dates for you and any named drivers and the number of <a id=\"3378EB1DCDBD40A5B877027B7DFF0F0F-09D715F4756340D0B099CF432EE49433\" href=\"/car-insurance/articles/no-claim-discount\">no claim discount</a>&nbsp;(NCD) years you have.</li>\n    <li>Car details &ndash; information about your car such as the engine size, estimated mileage and where it&rsquo;s kept overnight.</li>\n    <li>Eligibility &ndash; to make sure we can insure you, we&rsquo;ll need to know if you are a UK resident and legally entitled to drive.</li>\n</ol>\n<p>At LV=, we want to help you to find the right car insurance at the best price. Just because you may find it cheaper elsewhere, it may not necessarily provide you with everything you need.&nbsp;&nbsp;</p>\n<p>For a complete list of what's needed and why, <a id=\"3378EB1DCDBD40A5B877027B7DFF0F0F-09D715F4756340D0B099CF432EE49433-1\" href=\"/car-insurance/what-you-need-to-get-a-car-quote\">visit our guide to what you need to get a car insurance quote</a>.</p>","imageLeft":{"src":"/promotion/-/insurance/media/flourishes/with-cars/guaranteed-hire-car-360x140.svg?h=140&w=360&u=20220601193848","html":"<img src=\"/promotion/-/insurance/media/flourishes/with-cars/guaranteed-hire-car-360x140.svg?h=140&amp;iar=0&amp;w=360&amp;u=20220601193848&amp;hash=8B13539F6154A62811B67140BD53B832\" alt=\"A document with a car next to it\" width=\"360\" height=\"140\" />","size":{"height":140,"width":360},"extension":"svg","altText":"A document with a car next to it","accessibleDescription":""},"imageRight":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"flourish":{"src":null,"html":null,"size":{"height":0,"width":0},"extension":null,"altText":null,"accessibleDescription":null},"ctas":[],"theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":{"type":"convex"},"bottomCurve":null,"themeName":null,"themeProperties":null,"themeBeforeProperties":{"name":"light-bluebell","startColour":"#e4f7ff","endColour":"#fffcf4"},"themeBefore":"light-bluebell","themeAfterProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeAfter":"warm-grey","bottomCurveBefore":null,"topCurveAfter":"convex","isFirstOnPage":false},"price":{"prefix":"","text":""},"quote":null,"editButton":null,"iconList":null,"additional":null,"feefoReview":null,"id":"b6633e7f-5de7-4101-bbe8-21972caf3007"}), document.getElementById("react_0HNM4MTSNQ6DD"))});</script>
<div id="react_0HNM4MTSNQ6DE"><div data-reactroot=""><section class="module important-information theme-warm-grey  module--product module-curve-top-convex module-noCurveBottom  module-curve-after-convex     "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="657b5317-2357-4528-83f1-2e653418f9fa-top-gradbg"><stop offset="0%" stop-color="#ffffff"></stop><stop offset="100%" stop-color="#ffffff"></stop></linearGradient><mask id="657b5317-2357-4528-83f1-2e653418f9fa-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#657b5317-2357-4528-83f1-2e653418f9fa-top-mask)" fill="url(#657b5317-2357-4528-83f1-2e653418f9fa-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container important-information__container"><div class="columns@md"><div><div class="head   theme-text-core"><div class="head__main"><h2 class="title head__title">What factors can affect the price I pay for my car insurance?</h2><p class="lead">Many factors can affect the price you pay for your car insurance. Remember, sometimes the cheapest car insurance may not offer the most comprehensive cover. Here’s what we take into account:</p></div></div></div><div class="important-information__flourish"><div style="padding-top:38.88888888888889%" class="lazyload-placeholder"><div></div></div></div></div><div class="columns@md important-information__main"><div><div><ul>
    <li>Your age and how much experience you have behind the wheel. Because the more experienced you are as a driver, the less likely you are to claim.</li>
    <li>Any points you have on your licence from <a id="11A579AC2A2048F19EA3A743083FD03A-CC5F4896E30949E6A275F9F030E66373" href="/car-insurance/articles/points-convictions-affect-car-insurance">driving convictions will affect the price you pay</a>. Be honest with your insurer from the start and you'll still be covered.</li>
    <li>The car you're looking to insure. Usually, more powerful, expensive or exotic cars will cost more to cover.</li>
    <li>Where you live. Areas with typically higher claims and crime rates will have a bearing on the cost of your car insurance.</li>
    <li>When and how far you drive your car. Because the more you drive, the more likely you are to be involved in an accident.</li>
    <li>Whether or not you've built up a <a id="11A579AC2A2048F19EA3A743083FD03A-CC5F4896E30949E6A275F9F030E66373-1" href="/car-insurance/articles/no-claim-discount">no claim discount</a>&nbsp;(NCD). The more NCD you have, the better your price is likely to be.</li>
    <li>Changes in legislation or regulations. Some legislation means insurers now have to pay out bigger lump sums for personal injury claims.</li>
</ul></div></div><div><div class="bodyRight"><ul>
    <li>The rising costs of parts and labour. This has a knock-on effect on the price of your insurance premium.</li>
    <li>The rising cost of claims. More sophisticated cars are usually more expensive to repair.</li>
</ul>
<p>&nbsp;</p>
<p>We're all worried about the cost of living so make sure you're only paying for the cover you need. Read our 7 top tips for buying&nbsp;<a id="11A579AC2A2048F19EA3A743083FD03A-43BD1D338A98492E9CD5BF8D9DC3601C" href="/car-insurance/articles/cheaper-car-insurance">cheaper car insurance.</a></p>
<h3>Do you know about car insurance groups?</h3>
<p>There are 50 car insurance groups with a ranking system to help insurers work out premiums. The less likely a car is to be damaged and the cheaper the cost of repair, the lower the insurance group it will be in, whilst fast accelerating, high performance cars are usually in the higher insurance groups.</p>
<p>To find out more about these factors, read our guide to <a id="11A579AC2A2048F19EA3A743083FD03A-43BD1D338A98492E9CD5BF8D9DC3601C-1" href="/car-insurance/car-premium-explained">how we work out the cost of car insurance</a>.</p></div><ul class="links"></ul></div></div><div class="important-information__buttons"></div></div></div></section></div></div>
<script>hydrateOnLoad.push(function(){ReactDOM.hydrate(React.createElement(Components.ImportantInformation, {"label":"","headline":"What factors can affect the price I pay for my car insurance?","intro":"Many factors can affect the price you pay for your car insurance. Remember, sometimes the cheapest car insurance may not offer the most comprehensive cover. Here’s what we take into account:","image":{"src":"/promotion/-/insurance/media/flourishes/with-cars/policy-support-360x140.svg?h=140&w=360&u=20250214101617","html":"<img src=\"/promotion/-/insurance/media/flourishes/with-cars/policy-support-360x140.svg?h=140&amp;iar=0&amp;w=360&amp;u=20250214101617&amp;hash=294D4C0FAFD6B8B882FE80487A7CD0C4\" alt=\"Icon of a car with a hand underneath it\" width=\"360\" height=\"140\" />","size":{"height":140,"width":360},"extension":"svg","altText":"Icon of a car with a hand underneath it","accessibleDescription":""},"bodyLeft":"<ul>\n    <li>Your age and how much experience you have behind the wheel. Because the more experienced you are as a driver, the less likely you are to claim.</li>\n    <li>Any points you have on your licence from <a id=\"11A579AC2A2048F19EA3A743083FD03A-CC5F4896E30949E6A275F9F030E66373\" href=\"/car-insurance/articles/points-convictions-affect-car-insurance\">driving convictions will affect the price you pay</a>. Be honest with your insurer from the start and you'll still be covered.</li>\n    <li>The car you're looking to insure. Usually, more powerful, expensive or exotic cars will cost more to cover.</li>\n    <li>Where you live. Areas with typically higher claims and crime rates will have a bearing on the cost of your car insurance.</li>\n    <li>When and how far you drive your car. Because the more you drive, the more likely you are to be involved in an accident.</li>\n    <li>Whether or not you've built up a <a id=\"11A579AC2A2048F19EA3A743083FD03A-CC5F4896E30949E6A275F9F030E66373-1\" href=\"/car-insurance/articles/no-claim-discount\">no claim discount</a>&nbsp;(NCD). The more NCD you have, the better your price is likely to be.</li>\n    <li>Changes in legislation or regulations. Some legislation means insurers now have to pay out bigger lump sums for personal injury claims.</li>\n</ul>","bodyRight":"<ul>\n    <li>The rising costs of parts and labour. This has a knock-on effect on the price of your insurance premium.</li>\n    <li>The rising cost of claims. More sophisticated cars are usually more expensive to repair.</li>\n</ul>\n<p>&nbsp;</p>\n<p>We're all worried about the cost of living so make sure you're only paying for the cover you need. Read our 7 top tips for buying&nbsp;<a id=\"11A579AC2A2048F19EA3A743083FD03A-43BD1D338A98492E9CD5BF8D9DC3601C\" href=\"/car-insurance/articles/cheaper-car-insurance\">cheaper car insurance.</a></p>\n<h3>Do you know about car insurance groups?</h3>\n<p>There are 50 car insurance groups with a ranking system to help insurers work out premiums. The less likely a car is to be damaged and the cheaper the cost of repair, the lower the insurance group it will be in, whilst fast accelerating, high performance cars are usually in the higher insurance groups.</p>\n<p>To find out more about these factors, read our guide to <a id=\"11A579AC2A2048F19EA3A743083FD03A-43BD1D338A98492E9CD5BF8D9DC3601C-1\" href=\"/car-insurance/car-premium-explained\">how we work out the cost of car insurance</a>.</p>","bodyRightBottom":"","theme":{"textColour":null,"subHeadingTextColour":null,"topCurve":{"type":"convex"},"bottomCurve":null,"themeName":"warm-grey","themeProperties":{"name":"warm-grey","startColour":"#FCF9F2","endColour":""},"themeBeforeProperties":null,"themeBefore":null,"themeAfterProperties":null,"themeAfter":null,"bottomCurveBefore":null,"topCurveAfter":"convex","isFirstOnPage":false},"linksList":[],"bulletedList":"","ctas":[],"id":"657b5317-2357-4528-83f1-2e653418f9fa"}), document.getElementById("react_0HNM4MTSNQ6DE"))});</script>
<div id="react_0HNM4MTSNQ6DF"><div data-reactroot=""><section class="module awards   module--product module-curve-top-convex module-noCurveBottom  module-curve-after-convex   awards--no-quote  "><div style="width:0;height:0" class="lazyload-placeholder"><div></div></div><div style="position:absolute;width:100%;top:0;bottom:auto;left:0;pointer-events:none"><svg version="1.1" x="0px" y="0px" viewBox="0 0 1439 35.6" preserveAspectRatio="xMinYMin" style="display:block;line-height:0;width:103%;z-index:3;top:0;bottom:auto;left:0;margin-bottom:-1px;margin-top:-1px;margin-left:-0.5%;height:auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve"><defs><linearGradient id="bb03382e-546c-4518-96d3-a6e2a5530b01-top-gradbg"><stop offset="0%" stop-color="#FCF9F2"></stop><stop offset="100%" stop-color="#FCF9F2"></stop></linearGradient><mask id="bb03382e-546c-4518-96d3-a6e2a5530b01-top-mask"><path d="M0,36S294,0,719.5,0,1439,36,1439,36V0H0Z" fill="#ffffff" style="transform:translateY(-0.3px)"></path></mask></defs><rect mask="url(#bb03382e-546c-4518-96d3-a6e2a5530b01-top-mask)" fill="url(#bb03382e-546c-4518-96d3-a6e2a5530b01-top-gradbg)" style="transform:translateY(-0.3px)" width="1440" height="35.6"></rect></svg></div><div class="wrapper"><div class="container awards__container"><div class=""><div class="head   theme-text-core"><div class="head__main"><h2 class="label">WE&#39;RE ALWAYS IN TOP GEAR WHEN IT COMES TO CAR COVER</h2><p class="title head__title">Our awards and recognition</p></div></div></div><div class=""><div class="awards__content"><ul><li><div class="awards__copy">Given the prestigious<b> Defaqto 5 Star Rating</b>&nbsp;</div><div class="awards__logo"><a href="https://www.lv.com/insurance/about-us/awards/defaqto" aria-label="Defaqto"><div style="padding-top:63.37465013994402%" class="lazyload-placeholder"><div></div></div></a></div></li></ul></div></div></div></div></section></div></div>
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