Existing home insurance customers

Renew your home insurance policy, make a claim or make changes

Get in touch

We'll take it from there

Call to make policy changes

Please call:

Mon to Fri 8am - 8pm

Sat and bank holidays 9am - 5pm

Sun 10am - 4pm

For Text Phone first dial 18001

Calls will be recorded.

Emergency helpline

Contact our 24 hour emergency helpline for home emergencies

24 hours a day, 365 days a year

For Text Phone first dial 18001

Calls will be recorded.

Need more information on things like domestic emergencies, identity fraud assistance and legal advice?

 

Need more information?

Make a claim

Everything you need to know before you make a claim

Need help with your claim?

We show you in four easy steps how your claim will be dealt with from your first call to completion.

Renew your policy

Are you looking for more information about renewing your home insurance policy?

Would you like to renew your policy online?

Renew online if you don't need to make any changes to your policy.
Renew policy