Travel insurance make a claim

All the details you need in one place
Our claims process

What happens once you've made a claim?

Once you've called us to make a claim, we can get to work

We'll give you regular updates on what's going on

We aim to settle claims quickly and efficiently, even in the most difficult circumstances

  • We make the process quick and hassle free
  • We organise all repatriation and payments


Everything you need to know about our claims process

policy documents

Grab a cuppa and take a read of our policy documents

You can get these and other documents from us in Braille, large print or audio by contacting us