Coronavirus and your travel insurance...

Here's everything you need to know...

What should I do now that some travel is allowed?

The Foreign and Commonwealth Office (FCO) has lifted its advice against travel to some countries. This means these countries are now an FCO exempt country.

If your travel insurance was bought or renewed before September 14th 2020 you will be covered for medical emergency and cancellation claims due to Covid-19 as long as there were no travel restrictions in place when you booked your trip.

Any new policy or renewal effective from 14th September 2020 won’t cover certain claims caused by any coronavirus (including COVID-19), or any other contagious disease declared as a pandemic after 1 March 2020 by the World Health Organisation (WHO).  For existing policies this will apply to new trips booked from renewal.

The new exclusion for claims relating to pandemics will apply to all sections of your policy. For detailed information about what’s covered and what’s not covered, check out our COVID cover page.

Please check the entry and quarantine requirements for each country you’ll be visiting and for your return. All travel requirements are still subject to change, so make sure you keep checking the government website.Your travel insurance will provide cover to these countries if the trip was booked when no travel restriction was in force. This includes cover for medical emergency and cancellation claims due to COVID-19. If you can’t reschedule your booking or get a refund, you can make a claim.

Have a question? Perhaps our FAQs can help...

We've split our FAQs into sections, just click on the topic you'd like to know more about.

We've updated some of our terms and conditions...

What do these changes mean for your renewal?

Any new policy or renewal effective from 14 September 2020 won’t cover certain claims caused by any coronavirus (including COVID-19), or any other contagious disease declared as a pandemic after 1 March 2020 by the World Health Organisation (WHO).

Hot topics

Making a claim

Cover and amendments

Useful links