Making A Claim On Your Pet Insurance

Making a pet insurance claim

Like to make a Pet Insurance claim

Start your pet claim

  • Download our pet insurance claim form above and fill in the sections required
  • Ask your vet to complete and sign the declaration
  • Make sure you have signed and dated the form
Know what's covered by your pet insurance and what to take into consideration when claiming.

Call us to make a claim or discuss an existing claim

Lines open 8am - 6pm Monday to Friday, 9am - 2pm Saturday, closed bank holidays. 

Calls will be recorded.

If your vet wants to fax it to us our number is

Everything you need to know about our claims process 

We routinely monitor and share data with other industry and fraud databases and if false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering.