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Landlord Insurance

Landlord insurance existing customers

Renew your landlord insurance policy, make a claim or make changes

Need to make a claim?

Tell us what happened
0330 678 5000

Lines open:

8am - 6pm Monday to Friday

Calls will be recorded. For Text Phone dial 18001 followed by the desired number.

Legal advice

24 hour legal helpline to help you with any property disputes
0330 678 5245

Lines open:

24 hours, 7 days a week

Calls will be recorded. For Text Phone dial 18001 followed by the desired number.
 

Manage your policy

Have your details changed? Want to add extra cover?

Speak to our friendly people today
0330 678 5200

Mon to Fri 8am - 8pm

Sat and Bank holidays 9am - 5pm

Sun 10am - 4pm

Calls will be recorded. For Text Phone dial 18001 followed by the desired number.

Emergency helpline

Contact our 24 hour emergency helpline for landlord home emergencies

0330 678 5248
24 hours a day, 365 days a year
For Text Phone first dial 18001

Calls will be recorded. For Text Phone dial 18001 followed by the desired number.

Renew your landlord insurance with us

We'll send you an invitation to renew your insurance around three weeks before it's due. Call us if you have any questions or if you’d like to renew over the phone.
0330 678 5200

Lines open:

8am - 8pm Monday to Friday

9am-5pm Saturday and Bank Holidays

10am-4pm Sunday

Calls will be recorded. For Text Phone dial 18001 followed by the desired number.  

 

Want to cancel your automatic landlord insurance renewal?

If your renewal date is in 30 days or less, you can cancel your landlord insurance renewal online up to 4 working days before your cover is due to end. 
 
You’ll be taken to our renewals page where you can access your policy using the policy number and renewal date. Don't worry if you see reference to ‘payment’, this is just the first stage of the process and you won’t need to pay anything to cancel your renewal.

 

If your renewal date is more than 30 days away, you can simply fill out our online cancellation form and we'll do the rest!

Alternatively you can call us 0330 678 5200

Lines open:

8am - 8pm Monday to Friday

9am-5pm Saturday and Bank Holidays

10am-4pm Sunday

Calls will be recorded. For Text Phone dial 18001 followed by the desired number.