Need to make a claim?
Lines open:
8am-6pm Monday to Friday
Calls will be recorded. For Text Phone dial 18001 followed by the desired number.
Legal advice
Lines open:
24 hours, 7 days a week
Manage your policy
Have your details changed? Want to add extra cover?
Mon to Fri 8am - 8pm
Sat and Bank holidays 9am - 5pm
Sun 10am - 4pm
Calls will be recorded. For Text Phone dial 18001 followed by the desired number.
Emergency helpline
Contact our 24 hour emergency helpline for landlord home emergencies
For Text Phone first dial 18001
Calls will be recorded. For Text Phone dial 18001 followed by the desired number.
Want to cancel your automatic landlord insurance renewal?
If your renewal date is in 30 days or less, you can cancel your landlord insurance renewal online up to 4 working days before your cover is due to end.
You'll be taken to our renewals page where you can access your policy using the policy number and renewal date. Don't worry if you see reference to 'payment', this is just the first stage of the process and you won't need to pay anything to cancel your renewal.
If your renewal is more than 30 days away, you can simply fill out our online cancellation form and we'll do the rest!
Renew your landlord insurance with us
Lines open:
8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday
Calls will be recorded for Text Phone dial 18001 followed by the desired number. .

