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Contact us about car insurance

Speak to someone in our friendly UK call centre

Contact us about car insurance

Getting a quote

Call us to get a car insurance quote

0800 756 8170

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.


More information about car insurance

Making a claim

Call us to start a new claim

0800 032 2577

Lines are open: 24 hours a day, 7 days a week


Enquire about an existing claim

0800 032 1795

Lines are open: 8am - 5:30pm Monday to Friday


Write to us about your claim at
LV=, County Gates, Bournemouth, Dorset, BH1 2NF

Email us about a claim


Find out more about making a claim

Renewing my policy

Your renewal letter may say you can renew online. As long as you don't need to make any changes, our quick and secure online process means you'll be covered again in no time. Just have your renewal documents to hand to get started.

Unable to renew online? Call us to renew

0800 681 6272

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.


Write to us at
LV=, County Gates, Bournemouth, Dorset, BH1 2NF

Email us about renewing


Find out more about renewing your car insurance policy

Making a change to my policy

Call us to change your policy

If you took out your policy before 10 October call us on

0800 032 2799

If you took out your policy on or after 10 October call us on

0800 085 5663

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.


Write to us at
LV=, County Gates, Bournemouth, Dorset, BH1 2NF

Email us about a change to your policy


Find out more about making changes to your policy

Emergency breakdown line

If you have breakdown cover and need emergency breakdown assistance call:

0800 028 2042
(+44 1202 555 372)

Lines are open: 24 hours a day, 7 days a week

Calls may be recorded. For Text Phone first dial 18001.

The LV= green car with small green hearts floating in the background

You'll love our highly-rated cover...

Our car insurance has been rated 5 Star by Defaqto.

Defaqto 2017 - 5 Star car insurance