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Car insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

(Please note you'll need to call us to renew if you need to make any changes.)

The LV= green car with small green hearts floating in the background

Making changes to your car insurance policy

If you took out your policy before 10 October call us on

0800 032 2799

If you took out your policy on or after 10 October call us on

0800 085 5663

  • Change your name or address
  • Add additional drivers
  • Add optional extras
  • Change of ownership
  • Changes to the manufacturer's standard specification
  • Change of your circumstances

Our friendly, UK based people are ready to help you.

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls will be recorded

Adding optional extras to your policy

Even after your policy has started you could still add optional extras to give you more cover:


Guaranteed hire car - while yours is out of action

Personal accident cover - increased up to £100,000

Breakdown cover - from LV='s own Britannia Rescue


Read more about these optional extras. To add these to your policy call our service team on 0800 032 2799.

You'll love our highly-rated cover...

Our car insurance has been rated 5 Star by Defaqto.

Defaqto 2018 - 5 Star car insurance

As an existing customer you can get discount on our other products...

Classic car insurance

Save 15% on classic car insurance

More about classic car insurance

15% off

Motorbike insurance

Save 10% on our motorbike insurance

More about motorbike insurance

Caravan insurance

Save 10% on our caravan insurance

More about caravan insurance